Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

May 10, 2022

The app is very customizable which made it easy to fit within our Shopify theme. Integration with our email client was also fairly straightforward. Matt gave a great demo and followed-up as I was onboarding and setting up the app. Any questions or issues were quickly and effectively addressed by Matt and Josh (of Customer Support). Really happy with Okendo so far!

Daybird
United States
28 days using the app
July 13, 2021

Delightful onboarding experience from the team at Okendo, easy to use platform and great features. Definitely recommend.

Ovira
Australia
27 days using the app
November 11, 2020

This app has been critical for Awake Happy as it’s part of the backbone of my business. The Okendo team is absolutely incredible and competent far beyond the norm. This team is going the distance. The rare combo that I don't often see is technical, detailed, with crazy good customer service. These guys have it. I’ve used Yotpo, Stamped, & Judge.me in the past and Okendo rules them all. I am a developer and look for clean, lightweight apps. This app is not bloated. The widgets are run very clean & this team keeps their databases/servers chugging along nicely. This company has done an impressive thing in a space that I didn’t realize could be vastly improved and at a lower cost than something like Yotpo for what you get. No brainer!
Devon
awakehappy.com

Awake Happy
United States
27 days using the app
August 17, 2021

Great support and help from Okendo to get the software installed and troubleshoot any issues. It has already helped us increase the number of reviews we have.

Coast Health
United States
27 days using the app
December 12, 2022

The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.

Willem Powerfish
Australia
27 days using the app
October 17, 2022

Very friendly onboarding experience and the process of getting started was very streamlined, easy and well thought out. Okendo is a dream! Its ease of use and user friendly customisation is parallel to none, love how easily it can be integrated to the look of the website and our brand image.

We Are Feel Good Australia Pty Ltd
Australia
26 days using the app
June 24, 2022

I was having a hard time installing and embedding the widget, their chat support was prompt and fixed the issue

EveSilk
New Zealand
26 days using the app
March 22, 2021

Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!

Cooking Gift Set Co.
United States
26 days using the app
February 22, 2022

Very happy with Okendos service and onboarding team. The functionality looks great on the site and I'm getting more reviews each day :)

Daily Orders
Australia
26 days using the app
November 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

JOYO
Hong Kong SAR
25 days using the app