Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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The app is very customizable which made it easy to fit within our Shopify theme. Integration with our email client was also fairly straightforward. Matt gave a great demo and followed-up as I was onboarding and setting up the app. Any questions or issues were quickly and effectively addressed by Matt and Josh (of Customer Support). Really happy with Okendo so far!
Great experience launching this app and onboarding experience. Love the layout and attribute features. Margaux, our Customer Success Manager is dependable and a pleasure to partner with. Highly recommend.
Delightful onboarding experience from the team at Okendo, easy to use platform and great features. Definitely recommend.
This app has been critical for Awake Happy as it’s part of the backbone of my business. The Okendo team is absolutely incredible and competent far beyond the norm. This team is going the distance. The rare combo that I don't often see is technical, detailed, with crazy good customer service. These guys have it. I’ve used Yotpo, Stamped, & Judge.me in the past and Okendo rules them all. I am a developer and look for clean, lightweight apps. This app is not bloated. The widgets are run very clean & this team keeps their databases/servers chugging along nicely. This company has done an impressive thing in a space that I didn’t realize could be vastly improved and at a lower cost than something like Yotpo for what you get. No brainer!
Devon
awakehappy.com
Great support and help from Okendo to get the software installed and troubleshoot any issues. It has already helped us increase the number of reviews we have.
The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.
Very friendly onboarding experience and the process of getting started was very streamlined, easy and well thought out. Okendo is a dream! Its ease of use and user friendly customisation is parallel to none, love how easily it can be integrated to the look of the website and our brand image.
I was having a hard time installing and embedding the widget, their chat support was prompt and fixed the issue
Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!
Very happy with Okendos service and onboarding team. The functionality looks great on the site and I'm getting more reviews each day :)