Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,010)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

October 28, 2019

Slick, flexible solution and prompt, helpful support. Well worth it if you are looking for a hassle-free, high-end solution.

African Extracts Rooibos
United Kingdom
12 days using the app
December 16, 2020

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

Vitauthority
United States
12 days using the app
November 1, 2021

EXCELENTE servicio al cliente! muy buena aplicación, es justo lo que estábamos buscando! Super recomendado para cualquiera que esté buscando optimizar su página con UGC al máximo

Malandra Jewelry
Mexico
11 days using the app
February 4, 2022

From zero to live in days not weeks! We moved over from another review platform and the transition to Okendo was easy, smooth and effortless. The tool is very intuitive in terms of where elements are located and what's possible. I had a couple questions during on-boarding and booked time same day with the on-boarding team to get my questions answered. We use Klaviyo for email so now all our emails look consistent and reporting is in the same platform. This is a great app with many options and a great user experience.

HiBAR
United States
11 days using the app
May 9, 2023

Angel very hands on and very helping with integration, and any questions we had using okendo. Great app 10/10

Bootee Buddy
United Kingdom
11 days using the app
December 21, 2020

I wish we had discovered Okendo a long time ago! Finally a platform that can do everything we want! Onboarding was exceptionally smooth and easy, their support team is responsive and super friendly and the widgets are all customizable so you can get the exact look you want. Very happy!

Brio Product Group
United States
11 days using the app
March 15, 2022

Great app so far, easy to set up and easy for customers to leave reviews. The support team were great and answered questions really quickly!

Salt + Steam
United Kingdom
11 days using the app
December 19, 2022

Excellent reviews product and team. Integration has been seamless and such an asset to our growing business.

MooGoo AU
Australia
11 days using the app
October 21, 2022

WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!

The Hip Shop
South Africa
10 days using the app
October 4, 2023

The team at Okendo made the whole onboarding experience super easy from start to finish.
Scott was super helpful and gave us tailored advice on what would suit our website best and Angelica is amazing with answering the millions of questions I had about Klaviyo connections and site designs.

xcel-wetsuits
Australia
9 days using the app