Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

November 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

JOYO
Hong Kong SAR
25 days using the app
June 11, 2020

Amazing reviews app. The UI is way better then competitors, and we are getting more reviews with more UGC since we switched to Okendo. Also, the pricing is way better for scaling then what we used before. Also, the support team is amazing, and the set up was super easy. If you aren't using Okendo yet, it is a no brainer, get it.

FreshCap Mushrooms
Canada
25 days using the app
February 10, 2023

Super rapide ! Disponibles. Okendo fait le set up pour vous. Bon vu le prix c'est bien, mais l'équipe est vraiment à l'écoute. Je recommande vivement !

AJY
France
24 days using the app
January 14, 2022

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Supermush
United States
24 days using the app
May 18, 2022

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

B Ā M B A S W I M Australia
Australia
24 days using the app
March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Daily Label
Australia
23 days using the app
November 19, 2020

Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.

Popeye's Suppléments
Canada
23 days using the app
September 21, 2021

One of our easiest installs for our replatform, and the support you get is outstanding. Seamlessly integrates with Klaviyo and Shopify.

Carbon38
United States
Almost 2 years using the app
May 12, 2023

Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.

SAINT ART
United States
22 days using the app
November 20, 2020

Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!

Flamingo Estate
United States
22 days using the app