Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

March 30, 2022

We were looking to migrate our reviews platform from our previous solution and while there were many great options out there, Okendo won hands down. The entire team has been kind and helpful through the whole process and when we had to shorten our timeline to get a quicker turnaround (for a big upcoming marketing moment), they were totally understanding and helped make it happen! The flexibility of the platform, customization options and overall UX has been incredible. SO happy we switched and definitely recommend Okendo for anyone looking for a great reviews provider.

LoveSeen
United States
19 days using the app
September 18, 2023

WOW! LOVE THIS!

The fact that we can get very specific feedback from customers on our products... and give them light profiles is MASSIVE for our conversion and product credibilty.

But, one thing you wouldn't think of is how great their customer service is. After trying out a lot of apps... these guys are par-none! Notably, for the last few weeks, we've been chatting with Josh... and every question we have, he has a solution! And, he, along with others, are crazy fast at responding. It's insane!

MyDermaDream
United States
19 days using the app
April 16, 2022

I can preach all day about my products, but it means so much more coming from happy clients. The ability to add photos to the review really levels up this app

Bear + Fox Apparel
Canada
18 days using the app
January 24, 2022

Great app! Honestly, I am not an IT guy but this app is very friendly user. I manage to setting up everything easily. And the customer support of this app was very helpful as well.

FLEEKR
Malaysia
17 days using the app
July 14, 2023

This app is awesome, and very easy to integrate! The integration team has been super helpful, and overall I am truly happy with the customer support team and functionality I've experienced thus far!

Code of Silence
United States
17 days using the app
February 16, 2022

This app has transformed our shopping experience. A massive thank you to Vanessa who helped us set up everything. The changeover was effortless and well worth the investment.

Roogenic
Australia
17 days using the app
July 1, 2021

I used different apps for the review on my shop.
I was not happy with it. so I start to chat with the Okendo consultant.
They are very friendly, not pushy but very helpful.
I was impressed that they could help me to set up everything I needed for my webshop.
Before I publish it, she even looked everything through and suggested detailed industry insight for a better setting. Very happy. published today and reviews are coming in!!
Thank you!

Laboratory K
Netherlands
16 days using the app
June 9, 2022

Amazing app, great support. Truly a must-have product for Shopify. Their documentation is really good too.

Koda Nutrition
Australia
15 days using the app
Edited June 10, 2020

I can't recommend the Okendo product or service highly enough. We had previously used Yotpo which was twice the price for half the service. I will vouch for this team every day of the week and twice on Sunday. Most importantly, we saw results within a week. Okendo assisted conversions are 4 x greater which means it quickly pays for itself.

Outland Denim - Australia
Australia
15 days using the app
February 25, 2021

We switched to Okendo after using another app that was not meeting our needs. I was immediately impressed with the Demo that I received from Matthew, and decided it was the app for us. I really appreciated all of the technical support & customer service that I received from Amanda. If you are into customization, this is the app for you as there is SO much to work with! And it was super easy to set up.

NutriChem
Canada
15 days using the app