Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (986)
Developer
Okendo

The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
  • Extensive range of fast, customizable review formats.
  • Power post-review, post-checkout, and onsite referrals.
  • Build engaging product recommendation quizzes with rewards.
  • Display reviews in your online store and Shop with Shopify Shop integration.
  • Automatically save customer data to a unified customer profile.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Shopify POS, Gorgias, Klaviyo, Postscript, Attentive, Google, Meta

Display options

Photo reviews, Video reviews, Star ratings, Badges, Carousels, Media galleries, Grid layout, All reviews page, Review summaries, Q&A, Product grouping, Filtering

Ways to collect reviews

Email requests, SMS requests, Forms, Surveys, Promotions, Referrals, Import and export, Review migration, Review syndication, Automations

Program types

Reward programs, VIP tiers, Referrals

Rewards you can offer

Points, Coupons, Free shipping, Free products, Custom rewards

Pricing

Free

Free

  • Up to 50 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Attributes Ratings
  • 15+ Onsite Review Displays
  • Media Galleries

Essential

$19 / month

or $204/year and save 11%

  • Up to 200 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Attributes Ratings
  • 15+ Onsite Review Displays
  • Media Galleries

14-day free trial

Growth

$119 / month

or $1,308/year and save 8%

  • Up to 1,500 orders/month
  • Automated Review Requests
  • Photo & Video Reviews
  • 15+ Onsite Review Displays
  • Analytics & Reports

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (986)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.

September 30, 2024

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.

She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!

Skout Organic
United States
Almost 2 years using the app
September 17, 2024

The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.

Zoka Coffee Company
United States
Almost 3 years using the app
July 25, 2024

recently had the pleasure of working with Shiela from Okendo, and I am beyond impressed with the level of service provided. Shiela was incredibly helpful and professional throughout our interactions. She assisted me in updating my store theme exactly as I envisioned it, making the entire process smooth and stress-free. Additionally, Shiela helped me add star ratings to my product pages, which has already started to make a noticeable difference in customer engagement. When an issue arose with my account, Shiela addressed it quickly and provided the correct solution without any hassle. Overall, the support and expertise offered by Shiela and the Okendo team have been outstanding. I highly recommend Okendo to anyone looking for a reliable and efficient review app for their Shopify store.

Copper Johns Beard Company
United States
Almost 3 years using the app

Support

Okendo can answer any questions you have about Okendo: Reviews & Loyalty.

Developer

Okendo

Level 13, 333 George St, Sydney, NSW, 2000, AU

Launched

June 12, 2018

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