Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place
Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.
- Extensive range of fast, customizable review formats.
- Power post-review, post-checkout, and onsite referrals.
- Build engaging product recommendation quizzes with rewards.
- Display reviews in your online store and Shop with Shopify Shop integration.
- Automatically save customer data to a unified customer profile.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Shopify Flow, Checkout, Shopify POS, Gorgias, Klaviyo, Postscript, Attentive, Google, MetaCategories
All features
Display options
- Photo reviews
- Video reviews
- Star ratings
- Badges
- Carousels
- Media galleries
- Grid layout
- All reviews page
- Review summaries
- Q&A
- Product grouping
- Filtering
Ways to collect reviews
- Email requests
- SMS requests
- Forms
- Surveys
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
Program types
- Reward programs
- VIP tiers
- Referrals
Rewards you can offer
- Points
- Coupons
- Free shipping
- Free products
- Custom rewards
Display options
Ways to collect reviews
Program types
Rewards you can offer
Pricing
Free
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Essential
$19 / month
or $204/year and save 11%
- Up to 200 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
14-day free trial
Growth
$119 / month
or $1,308/year and save 8%
- Up to 1,500 orders/month
- Automated Review Requests
- Photo & Video Reviews
- 15+ Onsite Review Displays
- Analytics & Reports
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,022)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through its review management features. It effectively increases review rates and conversions, aided by seamless integration with platforms like Klaviyo and Google Shopping. Merchants appreciate the customizable review request emails and SMS, and the ability to include customer photos and videos. The interface is user-friendly and highly customizable. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and helpfulness in setup and troubleshooting.
Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.
She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!
The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.
A set it and forget it app which is what we always want. It has beautiful display options and integrates with our rewards platform to push reviews by offering store credit. The customer service is also top notch
Support
Okendo can answer any questions you have about Okendo: Reviews & Loyalty.
Resources
Launched
June 12, 2018
Featured in
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