Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place
Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.
- Extensive range of fast, customizable review formats.
- Power post-review, post-checkout, and onsite referrals.
- Build engaging product recommendation quizzes with rewards.
- Display reviews in your online store and Shop with Shopify Shop integration.
- Automatically save customer data to a unified customer profile.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Checkout
- Shopify POS
- Customer accounts
- Gorgias
- Klaviyo
- Postscript
- Attentive
- Meta
Categories
Display options
Ways to collect reviews
Program types
Rewards you can offer
Pricing
Free
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Essential
$19 / month
or $204/year and save 11%
- Up to 200 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
14-day free trial
Growth
$119 / month
or $1,308/year and save 8%
- Up to 1,500 orders/month
- Automated Review Requests
- Photo & Video Reviews
- 15+ Onsite Review Displays
- Analytics & Reports
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
We have recently migrated our loyalty program over to Okendo and have been blown away with the support we have been given from the team. Scott and Alannah always went above and beyond with helping us build, migrate and launch our program and we simply couldn't have done it without them. They stepped us through the process, and contributed a lot of time and resources to ensure we were ready to go under our 2 week turnover.
The Okendo app is incredibly more user friendly than our previous platform, Loyalty lion, and we have already seen developments in the backend, analytics and front end customisation since our launch and feel comforted about the speed of their developments and improvements.
I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.
The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.
Support
App support provided by Okendo.
Resources
Launched
June 12, 2018