Okendo: Product Reviews & UGC

Name: Okendo: Product Reviews & UGC
Brand: Okendo
Rating: 4.9 (772 reviews)

From $19/month. 14-day free trial.

Rating (4.9)

Reviews

772

Developer

Okendo

View demo store

Convert browsers to buyers with social proof

Industry-leading review generation rates

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes

About this app

Launched

June 12, 2018

Languages

English, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Thai, and Vietnamese

Build trust and drive conversions with authentic customer ratings, reviews, visual UGC, Q&A and NPS.

Okendo is a customer marketing platform that enables brands to grow faster and more efficiently by building stronger customer relationships. Using Okendo, brands can gain actionable insights into customer preferences and behaviors, drive customer advocacy, and deliver more personalized customer experiences.

Wide range of beautiful, blazing-fast onsite review & UGC display widgets.
In-moment micro-surveys for NPS, attribution insights, and preference data.
Rewards engine for incentivizing collection of reviews, UGC, and data sharing.
Integrations with Klaviyo, Gorgias, Attentive, LoyaltyLion & more.
24/7 customer support from our dedicated team of customer marketing experts.

Pricing

14-day free trial

Essential

$19/month

or $204/year and save 11%

Up to 200 orders/month
Automated Review Request Emails
Photo & Video Reviews
Attributes Ratings
15+ Onsite Review Displays
Media Galleries

Growth

$119/month

or $1,308/year and save 8%

Up to 1,500 orders/month
Automated Review Requests
Photo & Video Reviews
15+ Onsite Review Displays
Analytics & Reports

Power

$299/month

or $3,288/year and save 8%

Up to 3,500 orders/month
Multi-Store Syndication
Email & SMS Integrations
Advanced Reporting
Onboarding Manager

Advanced

$499/month

or $5,484/year and save 8%

Up to 10,000 orders/month
Headless Support
Bazaarvoice Syndication
API Access
Customer Success Manager

Essential

$19/month

or $204/year and save 11%

Up to 200 orders/month
Automated Review Request Emails
Photo & Video Reviews
Attributes Ratings
15+ Onsite Review Displays
Media Galleries

Growth

$119/month

or $1,308/year and save 8%

Up to 1,500 orders/month
Automated Review Requests
Photo & Video Reviews
15+ Onsite Review Displays
Analytics & Reports

Power

$299/month

or $3,288/year and save 8%

Up to 3,500 orders/month
Multi-Store Syndication
Email & SMS Integrations
Advanced Reporting
Onboarding Manager

Advanced

$499/month

or $5,484/year and save 8%

Up to 10,000 orders/month
Headless Support
Bazaarvoice Syndication
API Access
Customer Success Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

772 reviews

Overall rating

4.9

Counts per rating level

98% of ratings are 5 stars
753
1% of ratings are 4 stars
7
0% of ratings are 3 stars
3
0% of ratings are 2 stars
2
1% of ratings are 1 stars
7

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its excellent customer service, easy integration, and customizable features. They highlight its smooth onboarding, reliable performance, and ability to boost reviews and conversions. The app's seamless integration with platforms like Klaviyo and Gorgias, and its handling of User-Generated Content (UGC) are also praised. Merchants value its affordable pricing, customizability, and aesthetically pleasing review widgets.

May 28, 2023

So far so good with Okendo! I've only installed it today but have been able to upload all my previous reviews from my other platform pretty easily! Everything is relatively intuitive which is great. I got tripped up on a little issue and customer support helped me out really easy :)

Physi.Kal

Australia

About 23 hours using the app

April 23, 2023

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier!

Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa.

Could not be happier so far with the experience.

We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale.

This is the opposite experience.

Stoked

Thank You

Your Protocol

United States

5 days using the app

January 10, 2023

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

Cheshire & Wain

United Kingdom

Over 1 year using the app

All reviews