Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

April 4, 2019

Very useful app to give customers an estimated delivery date on the product pages. Support always very quick to help resolve any issues.

Distons
United Kingdom
9 months using the app
February 23, 2022

It's exactly what I needed to organize my shipping times and convey more transparency to customers. At first it didn't integrate well with my theme, but the lightning-fast customer service team went ahead and promptly fixed it for me.

TIA Trends
United States
9 months using the app
Omega replied February 28, 2022

Hi TIA Trends

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Edited May 13, 2020

We needed some help to make an edit on our theme and the support staff were quick to assist us and correct the problem.

Large Lad Clothing
Canada
9 months using the app
December 19, 2019

The app does what I need, which is show estimation by country, at first app seemed little time consuming but the developer applied all the changes that I asked for quickly to improve the usability

Try Smart Lock
Uruguay
9 months using the app
January 27, 2022

Great app. Easy installation and use. Support helped with moving the message where I wanted it. They were very helpful and fast. I recommend this app.

Waveband Communications
United States
9 months using the app
Omega replied January 28, 2022

Hi Waveband Communications

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

May 19, 2022

Hasta ahora mi experiencia a sido muy positiva, Anna me ayudó de forma rápida y eficaz en algunos pequeños problemas que se solucionaron. Un 10 para Anna y Omega.

Kissbel
Spain
9 months using the app
Omega replied May 19, 2022

Muchas gracias por esta revision. Agradecemos que sea un cliente. Estamos aquí para usted en cualquier momento.
¡Saludos de Ana!

November 14, 2022

Very good app! friendly service and quick response, would recommend to other users!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Littlesoda
New Zealand
9 months using the app
Omega replied November 14, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 24, 2022

Great APP - Took just several minutes to figure out what's what. And easy to get everything up and running with the help of the support team. Joyce from the Omega Help center has been very helpful to guide us through the setup!

KATVR
China
8 months using the app
Omega replied November 24, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a detailed review!

August 30, 2022

I love this app; the price is affordable, with amazing customer service. All three representatives, Andy, Diego, and Anna, went above and beyond when I needed assistance. Before, getting an app to help with an accurate shipping date was hard. Although this app is the go-to, I am happy to have found it.

BangBang Lashes
United States
8 months using the app
Omega replied August 31, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Andy, Diego, and Anna receive the recognition they deserve. Thank you again, have a great day!

November 26, 2021

That's a very simple app but working very well. There were so many inquiries about when it would be delivered, but thanks to the display of this app, it has been reduced.

MUSUBI KILN
Japan
8 months using the app
Omega replied November 26, 2021

Hi MUSUBI KILN,

Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team