S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (317)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales by providing accurate estimated delivery dates. It's noted for its affordability, effectiveness, and extensive customization options, including custom CSS. The app is user-friendly and easy to install, with a reliable performance. The support team is praised for their responsiveness and efficiency, especially in handling customization requests.

July 1, 2022

Très bon service après vente. J'avais un problème d'affichage et il a été corrigé rapidement par Tchat.

Bestlensprice
France
Over 3 years using the app
Synctrack replied July 1, 2022

Nous sommes heureux d'apprendre que notre service client a répondu à vos attentes. Merci de nous avoir fait confiance et d'avoir laissé une si belle critique ! Nous sommes toujours prêts à aider !!

April 9, 2021

Took me a while to figure out the app but the customer service was great and they amended it to suit my needs.

crudelydrawn
United Kingdom
Over 3 years using the app
May 5, 2022

La aplicacion sirve para mostrar los tiempos de entrega, se pueden personalizar segun el tiempo con etiquetas, es muy util. La recomiendo bastante y el equipo de soporte y desarrolladores que tienen, son muy atentos y te resuelven las dudas.

Blue Room
Mexico
About 3 years using the app
Synctrack replied May 5, 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos por clientes como usted y apreciamos mucho que use nuestra aplicación 🥰 Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Omega, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🍻
Salud,
Equipo de atención al cliente de Omega

November 16, 2021

i use this app on my site and it is very helpful. customer service is also very good. very fast response.

Stick With Me Sweets
United States
About 3 years using the app
Synctrack replied November 17, 2021

Hi Stick With Me Sweets,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

Edited June 10, 2021

Really helpful customer service via Facebook chat - helped me update some code to move the position of the text around. App works well - I use it to notify customers of a date range for dispatch

PHOTONIC LED
United States
Almost 3 years using the app
Synctrack replied December 24, 2019

Hello there,

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help.

Regards,
Omega Support Team

February 8, 2021

fantastic app that basically did everything I needed with great support if you need minor display changes. Thumbs up.

Real Pets
United Kingdom
Almost 3 years using the app
November 5, 2021

L’application est exactement comme je le souhaitais. Il m’aide à mettre une date de livrasion pour des produits sur mesure. En plus le détail s’affiche dans le panier et les confirmations de commande. Mes clientes adorent ! Enfin le service client est excellent très réactif et efficace. Merci beaucoup ! The app is exactly what I wanted. It helps me to set a delivery date for custom products. The details are also displayed in the shopping cart and the order confirmations. My customers love it! The customer service is excellent, very responsive and efficient. Thank you so much!

Mai's Secrets
France
Almost 3 years using the app
Synctrack replied November 5, 2021

Hi Mai's Secrets,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

Edited October 29, 2024

Incrível suporte técnico Samuel e todo time. Parabéns a todos pelo empenho e dedicação. Nota 10.

iBonni Innovation Store
Brazil
Over 2 years using the app
Synctrack replied July 8, 2022

Uau, ficamos impressionados com suas palavras positivas e adoráveis, nós realmente apreciamos o tempo que você levou para escrever uma revisão tão detalhada!

August 9, 2021

I needed a way to give customers an estimated shipping date and this app is exactly what I needed. The app needed some small customized features to better fit my needs and the developer was very responsive and accommodating. Great customer service.

Destination Wedding Details Shop
United States
Over 2 years using the app
Synctrack replied August 10, 2021

Hi Destination Wedding Details Shop,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

February 20, 2023

The app is working well and it has lot of functions.
The support team is very very very fast and nice.

TetőSipos
Hungary
Over 2 years using the app
Synctrack replied February 20, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.