Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

February 15, 2023

It is very convenient and easy to customize the zipcode and the display by country. I chatted with them when a glitch occurred and was very satisfied with their very courteous and prompt customer support response.

PIECE OF SIGN
Japan
11 months using the app
Omega replied February 15, 2023

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

November 9, 2021

Support is awesome. Anna and Loc helped me with a sensitive issue on my product page. It was fast and accurate. Thank you very much for your attention and help.

Objecta Store
Brazil
11 months using the app
Omega replied November 9, 2021

Hello Objecta Store!

Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment.
Let us know if there is anything we can ever do to assist you further.
Have a great day!

April 26, 2021

Powerful App. I installed 6 of their competitors before I went with this. I had to see how easy it would be to operate the app and it's functionality. This app won in Pricing and in features. The "Privacy" info box is SO HELPFUL! Wonderful app, easy to use and perfect placement. Definitely helps with Conversions. Add to carts increased over the past few days since installing, especially since I ship heavy products.

USA Safe Store
Canada
10 months using the app
Edited July 18, 2023

Sherthey was amazing he did what was needed and was quick! My concern was handled with the utmost importance.

Sassy Jones
United States
10 months using the app
Omega replied March 30, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 22, 2021

I used this app as it allowed me more flexiability to offer estimated delivery times of various vendors and products. Works brilliantly! I asked the devs various questions regarding how to do things and they always got back to me very quickly, with the answer. Very friendly, great service and a great app!

Mammoth Roofing
United Kingdom
10 months using the app
January 25, 2022

Amazing app! it helped us a lot to determine shipping dates and our customers are more comfortable and they see that.

Katziela
United States
10 months using the app
Omega replied January 25, 2022

Hi Katziela,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

August 7, 2020

They provided quick customer service when I sent them an email. They guided me through the steps thoroughly.

Supreme Phone Gadgets
Australia
10 months using the app
July 20, 2022

Love this app! Lets my customers know when the estimated order dates the products will be shipping. Great customer service too!

Front Porch Candles
United States
10 months using the app
Omega replied July 21, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,
The Omega support team

April 18, 2022

Needed a custom adjustment to the code and the support team replied real quick and told me that they will be making the adjustment for our store! great support, definitely looking forward to use the app.

Normod
Türkiye
9 months using the app
Omega replied April 18, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Estimated Shipping Date app. We look forward to serving you for many years to come!

June 14, 2022

I downloaded this app because I ship from multiple locations and I need customers to know when I need to source things from our offsite warehouse vs them being on hand. Before, I was using the “back ordered text” function to inform customers. However this required my qty to be set to 0 in order for this text to show up. Of course, this affected sales on other platforms because the majority of my stock was “out of stock”, when actually I wanted to inform customers that the items would have a longer handling time. This solution allowed me to display different handling times depending on the collection. There is also an option to do it by zip codes. Maybe I’ll use that functionality later. I got tons of hand-holding and support from the team. They stayed with me until everything was up and running. Great app.

The Little Connection
United States
9 months using the app
Omega replied June 15, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna