Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

Edited August 4, 2022

We got this app after looking at the reviews and it turned out well. Although our project took a bit of time, Anna and their developers were very helpful in helping us get the customization we needed. We built something custom for our store and the team was very helpful in understanding our needs and building something. It did not work out in the end due to app restrictions - but this was custom and needs complete customization. However, we were able to figure a solution out. We used their code to put on our page builder app and it is working for us. Their team is professional. They were able to get on a video call and help us clarify our doubts and our concerns. Anna is the best. Her response is very fast through chat. She is very nice, professional and understands the people. I can confidently say no matter how many times you have problems in your store, they will help you.

Ampack
United States
About 1 year using the app
Omega replied August 5, 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Anna

February 28, 2020

One of the very first apps that we install on our site. Running for almost a year now. If you are made to order like us. This is a great app that keeps in step with providing your customer's with estimated delivery dates.

The app makes a clear display of when the customer can expect to receive the product throughout the checkout process. Also links to your shipping policy. It shows up on the order status page after order and we asked for it to be put on the account page. Took support lest then 15 minutes to fulfill the request. Who doesn't like to work with a company like that?

UPMEN
United States
About 1 year using the app
February 3, 2021

Great app! Well worth the cost, it helped my conversion to be able to show the customers on the product page when it might arrive. Support is great as well, quick to respond and fix an issue I was having. 5 stars!

Diaper Dabbler
United States
About 1 year using the app
April 4, 2023

Brilliant app - was struggling to get it to work. was helped instantly on Chat and got it up and running. requires no coding knowledge

Dometrix
United Kingdom
About 1 year using the app
Omega replied April 5, 2023

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!

November 15, 2021

Easy to install and use. Also ran into an issue and customer support was great and timely in fixing it!

nunchi
United States
About 1 year using the app
Omega replied November 15, 2021

Hi nunchi,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

May 5, 2022

La aplicacion sirve para mostrar los tiempos de entrega, se pueden personalizar segun el tiempo con etiquetas, es muy util. La recomiendo bastante y el equipo de soporte y desarrolladores que tienen, son muy atentos y te resuelven las dudas.

Blue Room
Mexico
About 1 year using the app
Omega replied May 5, 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos por clientes como usted y apreciamos mucho que use nuestra aplicación 🥰 Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Omega, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🍻
Salud,
Equipo de atención al cliente de Omega

September 15, 2022

Great help - couldn't have done more to get the set up process complete. Anna was a great help - very happy.

US Good Good
United States
About 1 year using the app
Omega replied September 16, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review! Thank you so much!

June 23, 2020

5 stars app, 5 stars support! Really recommend it to grow sales and have less customers questions concerning delivery time.

Kusher®
France
12 months using the app
May 6, 2022

This is a great app, very good customisation, great price, and also the customer support is fast and excellent.

Prestige Dining Tables
United Kingdom
12 months using the app
Omega replied May 9, 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
The Omega Estimated Shipping Date app team <3

Edited March 18, 2022

Fantastic App! Did exactly what I wanted it to do and looks perfect on my website. Installation was Easy! Customer Service was amazing! Helped me edit the css to customise for my store. 5 Stars! Highly recommend. Thank you :) www.katiejdesignandevents.com.au

Katie J Design and Events
Australia
11 months using the app