Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

March 4, 2021

It's a very easy-to-use program, and the service staff are also very good. If you encounter problems, they can help you solve them in a very short time.

BlackSoldierDesigns
China
Over 1 year using the app
September 16, 2022

i used this app sinz long time I really like it and also the support is very nice and helpful , I wish it will be like that always

ANAHON
Germany
Over 1 year using the app
Omega replied September 19, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 29, 2020

We love this app for our store. Works very well to manage customers expectations about when they can expect their item to be dispatched. It even reflects on the customer's order confirmation so they can refer back to it and also pulls through on our orders on Shopify so we can see when it needs to be shipped! Well done guys on an amazing app! Highly recommend and amazing price.

KNUS Home Decor
South Africa
Over 1 year using the app
November 23, 2021

We used this app to display estimated delivery times for our customers, and its working fine. Lots of customization from the support team is needed and they are doing a great job till now. Thanks alot Anna for offering brilliant customer service.

Partify Canada
Canada
Over 1 year using the app
Omega replied November 24, 2021

Hi Partify Canada,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

May 18, 2022

Great support. Quick response. Awesome team. Anna is the best.
Recommended 100%
Recommended 100%
Recommended 100%
Recommended 100%

Abut
United States
Over 1 year using the app
Omega replied May 19, 2022

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Cheers from Anna! 🥰

July 8, 2022

Really Great customer service, helped with a few issues i had, got them resolved quickly.............

Educational Equipment Supplies
United Kingdom
Over 1 year using the app
Omega replied July 8, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

March 1, 2022

I have been using this app for several months now and have had a great time! every time I had a request it was always fulfilled, great app and development team!

MBMSPORT
Italy
Over 1 year using the app
Omega replied March 2, 2022

Hi MBMSPORT

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

December 7, 2022

Very helpful app. They have very well addressed the limitation Shopify has. Their support is excellent as well.

Vegan Dukan
India
Over 1 year using the app
Omega replied December 7, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!

July 1, 2022

Très bon service après vente. J'avais un problème d'affichage et il a été corrigé rapidement par Tchat.

Bestlensprice
France
About 1 year using the app
Omega replied July 1, 2022

Nous sommes heureux d'apprendre que notre service client a répondu à vos attentes. Merci de nous avoir fait confiance et d'avoir laissé une si belle critique ! Nous sommes toujours prêts à aider !!

February 24, 2021

The support and follow-up from this team is Fantastic! In addition, the app works great and has increased our conversion rate!

Yami Dance Shoes
United States
About 1 year using the app