Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

February 22, 2021

Great app and team! Have always been very helpful with any changes or help that I needed. Keep it up!

BodyHeal
Australia
About 2 years using the app
Edited December 1, 2021

This is a fantastic app. It's extremely powerful and it can change your sales drastically when set up right. The customer service is second to none. Anna, one of their main account representatives, has gone far and above expectations in order to satisfy our account. 10/10 would recommend!!!!

Partify
United States
About 2 years using the app
Omega replied November 14, 2021

Hi Partify,

Thank you for sharing your experience with Omega/ We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

December 15, 2021

Amazing app! Joyce and Loc were super helpful getting me set up :) Thanks guys! Highly recommend this app

theranchflytrap
United Kingdom
Almost 2 years using the app
Omega replied December 15, 2021

Hi
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

September 21, 2022

Works exactly as we wanted it to. On the odd occasion where we needed any help, the team is always available to jump in and fix it. We had issues where different products needed different date ranges for deliveries. We got full support from the team to fix it on the spot. A big shout out to Anna who was not only helpful but did it in minutes.

Gro Club
India
Almost 2 years using the app
Omega replied September 22, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

February 16, 2023

A fantastic app that has worked wonders for our website, it's easy to install and use. If you ever have any issues or questions the team is always on hand to help and quickly get things resolved. I would highly recommend this app to anyone!

Next Day Paint
United Kingdom
Over 1 year using the app
Omega replied February 16, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

Edited April 11, 2019

Love this app. It does exactly what I needed it to do. Support is quick and responsive with clear instructions.

Mildan Market Inc.
Canada
Over 1 year using the app
July 10, 2020

This is the only app that helped me fulfilling all the requirements. There were certain things that I needed on priority, for which support that I got from the Omega team was commendable. Really appreciate the effort! Support team is quick and outstanding. 5/5 for this.

Duroflex-World
India
Over 1 year using the app
June 16, 2022

Malak is truly an angel! She took her time to guide me through everything, and she was patient and very happy! Wonderful experience! :)

Oro Monaco
United States
Over 1 year using the app
Omega replied June 17, 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Malak

June 14, 2019

Amazing customer service, brilliant app! I never write reviews because I don't want my competitor's to find out about great apps, but this one deserves it. I had several design requests, because I'm a perfectionist and wanted everything to run ideally on my site. The customer service was amazing and all of my requests were handled promptly, professionally and the changes explained in full. I've never had such a great experience before and really can't say enough. World class software, out of this world service, great job guys!

GotItHere.com
United States
Over 1 year using the app
February 27, 2023

Good app. Have been using it for a while. Customer support is very nice. Had a small request and they resolved it quite fast.

AMYRA
India
Over 1 year using the app
Omega replied February 28, 2023

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks,
Grace & Lynn