S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (314)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customization capabilities and user-friendly interface, which provide estimated delivery dates to enhance customer experience. It integrates seamlessly with Shopify, offers features like custom CSS and product-specific timelines, and is noted for its performance efficiency. Exceptional customer support is frequently highlighted, with team members such as Anna, Vincent, and Joyce receiving specific commendations for their responsiveness and effectiveness. This app is valued for improving customer assurance and potentially boosting sales.

September 26, 2018

Good app that will be very valuable to many stores. Support was quick to respond and help set up the app. This is a low-cost app which provides a great service to our customers.

https://www.kinkytoy.store

Kinky Toy Store
Canada
3 days using the app
February 14, 2023

This app has effectively enabled us to set delivery estimates tailored to our products, which is remarkable. It allows us to apply specific delivery timelines based on product collections, which is even more impressive. Moreover, the customer support has been exceptional, as they were able to assist us with various customization requests.

Avanquil
United States
About 2 hours using the app
Synctrack replied February 15, 2023

Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.

September 14, 2023

Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!

WolfProtect.de
Germany
About 2 hours using the app
Synctrack replied September 18, 2023

Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻

May 29, 2021

Eu quero experimentar o aplicativo mas ele nao me esta a dar 7 dias gratis porque? preciso de saber se este aplicativo dá para colocar uma data diferente nas variantes de um produto, tenho um produto com varias cores , mas algumas cores tenho disponiveis e outras sao em pre-ordem. dá para fazer isso? Obrigada

SHELOVE
Portugal
About 2 hours using the app
November 8, 2023

great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.

Moss Living Store
Australia
About 1 hour using the app
Synctrack replied November 9, 2023

Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀

September 30, 2023

Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify

Red Monkey
Portugal
39 minutes using the app
Synctrack replied October 1, 2023

Hi there,

Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.

I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.

Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.

However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com

Thank you,
Kaylee, Leader of Customer Support.

March 7, 2020

do not install, google ads will manage your website for : mallware or unwanted software. it ruined my ads campaigns.. 1 star for you boys.. even after you delete de app it is still somewhere.

MDY Kiddy Shop
Romania
27 minutes using the app
Synctrack replied March 8, 2020

Hello there,

I'm sorry to hear that you've been having trouble with our Estimated Shipping Date app. We appreciate your feedback so that we can know to support you.

There might be some misunderstandings here because we assure that our application is completely clean, we always run protect software and scan virus regularly.
If possible, could you please reinstall and let us help you to check the issue?, we have contacted you via email.
In addition, our app definitely doesn't add any code or script to the theme so it could not be able to exist in your site. We always give 100% of our efforts to help our valued customers like you and give the best experience for you and your shop.

If you need any further assistance, please feel free to contact us.
Best regards,
Kaylee

April 3, 2020

Do not install a horrible, scary App. First of all, it does not save changes. and see what I found.

Instead of Friday, April 26 2020 it's showing .... Pazar, Nisan?????

Order today within 21 : 48 : 19 and you will receive before Pazar, Nisan 26, 2020

What is Pazar, Nisan??????? Are you kidding?

awsomu
United States
21 minutes using the app
Synctrack replied April 3, 2020

Hello there,
Thanks for your feedback!
I checked and seen you are setting the language of date to Turkish, so the date is displayed in Turkish format.
Could you please change the option on Settings / Date Config / Language

Regards,
Omega support

August 29, 2020

Does not provide any documents.
I need to use a custom position but it never describes how to set the custom position for it.

BondiBeautyau
Australia
13 minutes using the app
Synctrack replied September 3, 2020

Hello there,

Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. Our app will automatically display the position option with a field in the settings part, however, for some custom theme, the app will not be able to detect. Our app document also provided you with 4 choices of estimated date position, but it seems that it is not clear enough for you to check. We have immediately contacted you via email and phone call, but it seems that you haven't installed the app back so that our tech could help you right away.

If you need our support, please contact us via email: contact@omegatheme.com, we wish to have a chance to help you.

Sorry again for any inconvenience caused.

Best regards,
Omega Support

October 14, 2024

Hauslane
United States
7 months using the app
Synctrack replied October 16, 2024

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We're glad the Estimated Delivery Date ETA app is meeting your expectations! If you need any further assistance, we're always here to help! 😊🚀