S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (324)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales by providing accurate estimated delivery dates. It's noted for its affordability, effectiveness, and extensive customization options, including custom CSS. The app is user-friendly and easy to install, with a reliable performance. The support team is praised for their responsiveness and efficiency, especially in handling customization requests.

January 5, 2021

Great app, the admin works well too. There is a fair amount of customisation available and it works pretty well. Support were very helpful when I messaged them and they resolved my issue quickly. I would prefer if you could have a a different message for each rule - you have to choose countdown for all of them if that is the initial selection you make. Really happy with it so far though.

Steel & Grey
United Kingdom
6 months using the app
November 16, 2023

The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.

BabiChic
United States
6 days using the app
Synctrack replied November 19, 2023

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!

Edited July 16, 2020

Easy to install and after a few minutes I got the hang of configuring it.

A nice feature request would be the ability to add our own icons instead of the small selection. They work but don't look super awesome, if we could upload our own or embed as base64 into a textbox then that would really cool.

Update 19/06: Had a small issue with the app but Kien got it sorted for me. Great service.

Update 16/07: Kien again proves they are a great app provider. I asked if the .js for this app could be minified to help improved Shopify store performance and a couple of days later I got a reply to say they have implemented the change. Those of you measuring PageSpeed will now find one less thing to optimise.

NSE Imports
United Kingdom
5 months using the app
Synctrack replied June 14, 2020

Hello,
Thanks for your feedback!
These are some of the default icons for customers to choose from, our app has supported the emoji icon and font awesome, you can copy and add this with text on the message.

Regards,
Omega team support

Edited January 31, 2019

This is a very good app, I need it. I will be more satisfied if it loads faster. Give you 4 points.

MPdresses
China
5 months using the app
Edited October 29, 2020

The location of the "Estimated Date" did not seem to be reflected well when using a custom theme. But when I contacted them via messenger, they quickly worked with the tech team to solve the problem.

JAPAN KUTANI SHOP
Japan
4 months using the app
November 6, 2023

Love the way they support us!

Memorial Gifts 4u
Singapore
4 days using the app
Synctrack replied November 9, 2023

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

August 27, 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Me Loovely
United Kingdom
4 days using the app
Synctrack replied October 4, 2021

Hi Me Loovely,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

November 26, 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Garadry
United States
4 days using the app
Synctrack replied November 26, 2021

Hi Garadry,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

November 15, 2021

The support is very helpful and able to assist me with my queries. I love how they manage my concerns.

ComeBackDude
United States
2 days using the app
Synctrack replied November 15, 2021

Hi ComeBackDude,

Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team

July 18, 2022

This app is great for websites that sell all over the world. For the products we sell, setting up shipping and arrival times has always been a complex issue as each product varies in size and weight. Because there are many shipping methods for different products and different countries. This APP is currently able to solve our setup problem. This will give buyers a more direct understanding of shipping times and shipping methods.

FEILIDA
China
2 days using the app
Synctrack replied July 19, 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team