S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA

Reviews (324)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales by providing accurate estimated delivery dates. It's noted for its affordability, effectiveness, and extensive customization options, including custom CSS. The app is user-friendly and easy to install, with a reliable performance. The support team is praised for their responsiveness and efficiency, especially in handling customization requests.

November 26, 2024

Magicbeans
India
About 4 hours using the app
Synctrack replied November 27, 2024

We’re thrilled to your 5-star review 😊 Your support means a lot, and we’re committed to continuing to provide excellent service. If you ever need anything, don’t hesitate to reach out. 🙌✨

July 16, 2024

Swati Golyan
United Arab Emirates
4 months using the app
Synctrack replied July 18, 2024

Thank you for your 5-star rating for the Omega Estimated Delivery Date app! 🌟 We're delighted to hear that you're pleased with the app. If you have any feedback or need assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible! 😊🚚

September 15, 2023

Pawsible Portraits
India
6 months using the app
Synctrack replied September 18, 2023

Receiving a positive review rating from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

Edited April 2, 2024

New Era Supply
United States
7 minutes using the app
Synctrack replied March 29, 2024

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear about the confusion regarding our pricing plans. Allow us to clarify.

Our free plan is indeed available exclusively for Dev store users, as clearly stated in the app description of the pricing plan, listed on our app's listing on the Shopify market. We understand that this might not have been immediately apparent, and for that, we apologize for any inconvenience caused.

Regarding the 7-day trial period, it's crucial to emphasize that our app does not charge any fees during this trial period. Any charge that may appear is a result of Shopify's workflow, where confirmation for the selected pricing plan is required before entering the trial period. It's important to note that this charge does not mean you need to pay for the app to access the trial time; rather, it's a procedural step within Shopify's system. We strive to provide a transparent and user-friendly experience, ensuring that our customers can explore our services risk-free before making any commitments.

We're constantly working to improve our communication and make our pricing structure as clear as possible to avoid any confusion in the future. Your feedback is invaluable in this process, and we appreciate you bringing this matter to our attention.

If you have any further questions or concerns, please don't hesitate to reach out to our support team through live chat support or our email at support@omegatheme. We're here to assist you in any way we can.

Thank you for your understanding.