Reviews (343)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive features, including analytics, customizable search interfaces, product filtering, and blog post searching capabilities. It's particularly noted for its fast performance and ease of installation, with compatibility across various themes. The free plan is a significant advantage for small businesses, enhancing user experience and aiding in product discoverability which can lead to increased sales. Exceptional customer support is consistently highlighted, with the support team recognized for their responsiveness and ability to provide detailed help and customizations.

November 12, 2018

good customer service! Love this search feature It searches the descriptions as well as tags and titles. Excellent!

cheapfashionz
Denmark
4 days using the app
May 3, 2023

free and well working just the filter options is very sided but anyways its usuable so i think if you dont want to pay other apps use this

Itemssy
Türkiye
3 days using the app
Mirasvit Ecommerce Solutions replied May 4, 2023

Thank you for your review of Omega Instant Search! We appreciate your feedback and are glad to hear that our app is working well for you. We are sorry to hear that you found the filter options to be limited, but we are constantly working to improve our app and take all feedback into consideration. Thank you for choosing Omega Instant Search!

January 9, 2018

it's very good, every shop could not lose this search app.

Bros International Co Limited
China
3 days using the app
November 27, 2017

Price is way too high. It is decent at what it does, however for the price, it is not worth it.

Columbiamo Delivery On Demand
United States
3 months using the app
May 20, 2021

Ok so we all know Shopify has shockingly bad search functionality for the modern website (which is surprising)
So you will need a 3rd party app. I had been looking for a solid search engine for months. I believe I have found it. Not only is this a great search engine but most importantly is the great support and transparency you get from its makers. Thinking outside the box with a positive problem solving attitude. My interactions with the company are hugely positive, with their willingness, help, their patience and understanding as I took the product through its paces. I tried to break it and find fault but was unable to. This shows what a robust product this is. I found it straight forward to install with no real set up issues. I did reach out for advice and Omega was there for me with best practise and ways to solve my perceived issue. It is so important for developers to be available and have a positive attitude towards its customers and potential customers. Other players had great search engines (capability) but no customer support to get you set up using their product. One of the bigger companies was so shockingly bad it beggars belief on how bad they were, this leads to a disservice to their product and this is why I dropped them during the trial period. The 30 day trial period with Omega has been great for me to thoroughly test out the search engine on my shopify site. An important factor with any important app is how good is the support if you need it. I tested that out too. Omega was great. I feel that if and when I need them they will be there for me. They are on my side and want to see me succeed. The pricing is realistic, affordable and fixed by tier, so do not need to worry about being bankrupted by how many searches are being performed on your site. (other players want to bankrupt you with the price per search model). In terms of continuous improvement and a nice to have, it would be great to see, some time in the future, a way to be able to turn off some Metafields to exclude them from your search, just for that extra bit of control. Currently its all metafields or no metafields. This is not a major issue. So I become a Omega Instant Search customer and am happy to support Omega Omega Instant Search
If you are looking for a search engine, start with this one and see that it works for you too. (Save you wasting your time searching for the one) Great work by all those at Omega

veganbooze
Australia
3 days using the app
Edited November 25, 2020

Great customer service , thank you for your help, when have to then any questions they respond very fast, thank you so much for service

Texas Outlet Center
United States
3 days using the app
April 9, 2020

I rarely rate an app based on the app itself, since theres just so many out there. I really appreciate the awesome support I received from the developers team when I had issues! Fixed it with no back n forth, just helped me out when I really needed it.

Bagnet™
United States
3 days using the app
February 3, 2022

I used the app to show the customers fast what they are looking for. Amazing to work with. Super easy to install, Easy to set up and pretty pretty good working!

SMATEC
Germany
2 days using the app
July 8, 2017

Excellent app - been using it for our store - www.sertstore.com.au.

Sertstore
Australia
2 days using the app
Edited October 11, 2016

Horrible for a whole week my search was not working and I did not know because they stopped offering it for free and then the one they offered for charge looked bad on my theme and they worked on it and because I did not pay I lost sales found out search was not working at all. They are horrible.

Musotica
United States
About 2 months using the app