Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (121)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of returns and exchanges, noting it significantly boosts customer satisfaction. It features customizable return policies, seamless integration with e-commerce platforms, and keeps inventory updated. The app is praised for its user-friendly interface, easy setup, extensive customization options, and automated communication during the return process. It also includes a customer self-service portal. The customer support team, particularly staff members Lynn and Tracy, receive accolades for their responsive and helpful service in app setup and customization.

September 28, 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Spoiled Me Rotten
United States
5 months using the app
Synctrack replied October 2, 2024

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

September 2, 2024

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Window Shopping
South Africa
5 months using the app
Synctrack replied September 8, 2024

Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊

July 25, 2024

The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.

Marie & Seema
Germany
About 2 months using the app
Synctrack replied July 30, 2024

Thank you for your positive feedback! 😊 We're glad to hear that the app meets your needs and that you're happy with our 24x7 support. Your recommendation means a lot to us!

July 22, 2024

Easy to use, with all the tools you need for a smooth process between you and customer! great looking interface and the customer service is suburb! They are always there and willing to help to ensure you get back to your business!

Thank you! Synctrack :)

Distribution Plus
Australia
30 days using the app
Synctrack replied July 24, 2024

Thank you for your fantastic feedback on the Synctrack Returns & Exchanges app! 🌟 We're delighted to hear that you find the app easy to use, with all the necessary tools for a smooth process between you and your customers. It's great to know that you appreciate the interface and our superb customer service. We're always here to help you get back to your business seamlessly. Thank you for choosing Synctrack! 😊🔄

September 17, 2024

Great customer support and app. Very helpful and effective.

Apricité Studios
United Kingdom
4 months using the app
Synctrack replied September 19, 2024

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

September 9, 2024

Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack

Friendy Deals
India
18 days using the app
Synctrack replied September 11, 2024

Thank you for the wonderful review! 😊 We're glad to hear that you received great service with Synctrack: Returns & Exchanges and that Vicky was so helpful with the app enhancement and activation process 🙌🌟. Thanks for your kind words and if you need any more assistance, we’re here for you! 💬😊

August 13, 2024

Very helpful and prompt customer service. I appreciate it very much!

VEITA Jewelry
United States
About 1 month using the app
Synctrack replied August 20, 2024

🌟 Thank you for your kind words! We’re thrilled to hear that you found our customer service for the Synctrack RMA Returns app to be very helpful and prompt. 🙌

We appreciate your feedback very much! If you need any further assistance, we’re always here to help.

September 12, 2024

The app is easy to use and very smooth, with many customization options. The customer service is perfect! I had several interactions with Vicky, who was both very responsive and friendly. She was able to quickly assist me when I had questions. I highly recommend!

Adénora
France
About 3 hours using the app
Synctrack replied September 15, 2024

Thank you for the wonderful review! 😊 We’re delighted to hear that the Synctrack: Returns & Exchanges app is easy to use and smooth, with plenty of customization options. 🌟 It’s fantastic to know that Vicky provided responsive and friendly support, helping you quickly with your questions. 🙌 Your high recommendation means a lot to us! If you need anything else, we’re here to help! 🚀

August 7, 2024

Customer service is fantastic! Simple to apply. I'm glad I selected this app.

Rosely & Ruth
United States
19 days using the app
Synctrack replied August 8, 2024

🌟 Thank you for your fantastic review! We're delighted to hear that you're pleased with the Synctrack Returns & Exchanges app and found the customer service to be exceptional. 😊 We're glad you chose our app! If you need any further assistance, we're here to help.

June 11, 2024

What an excellent app! I can customize it to fit my exact requirements, and the best part is the superb support team. They are always ready to help with any query. Thank you so much!

STYLARIA
India
About 1 month using the app
Synctrack replied June 13, 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that you find Synctrack Returns & Exchanges app excellent and that you can customize it to fit your exact requirements. 🌟 Our superb support team is always here to assist you with any query, and we're delighted that you've had a positive experience with them. Your satisfaction is our priority!