Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 2, 2024

Customer service is quick and yes to understand with instructions!!!!!

Adanya Boutique
United States
13 minutes using the app
Synctrack replied May 4, 2024

That's wonderful to hear! 🌟 We're so glad that the customer service for Synctrack Returns & Exchanges app was able to provide you with quick and clear instructions. Your feedback is much appreciated, and we're here whenever you need us. Thanks for choosing Synctrack Returns & Exchanges app! 📦👍

February 26, 2024

great service! great return app!

Love Sunshine
United Kingdom
About 21 hours using the app
Synctrack replied February 29, 2024

🌟 Thank you for the positive feedback! We're thrilled to hear that you find our service great and the return app effective. 😊💼 If you ever have more feedback or need further assistance, feel free to reach out. We're here to help! 🚀🤝 #GreatService #EffectiveReturns #CustomerSatisfaction 💙🌟

April 26, 2024

Thank you, support team, you're great!

Soribel Santana
Mexico
About 1 hour using the app
Synctrack replied May 3, 2024

Thank you for your kind words about the Synctrack Returns & Exchanges app support team! We're glad to hear you had a great experience. If you need any more assistance with the Synctrack Returns & Exchanges app, we're always here to help. 😊👍

April 26, 2024

great app and service! helped me alot!!

OULUMI
Canada
16 minutes using the app
Synctrack replied May 3, 2024

Thank you for the great feedback! We're so glad to hear that you're finding the Synctrack Returns & Exchanges app helpful and that our service has met your expectations. We appreciate your support and are here to continue assisting you whenever you need it. Thanks for choosing Synctrack Returns & Exchanges! 🌟👍

April 15, 2024

The support team's attention is really good.

Vendys Store
United States
25 minutes using the app
Synctrack replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your positive feedback on our Synctrack Returns & Exchanges app! We're delighted to hear that you're satisfied with the support team's attention. Providing excellent service is our top priority, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! 😊👍

May 5, 2024

Excellent application, makes me order and organize with customer returns, the support answered me within 2 minutes and helped with everything

Schwarzman
Israel
August 7, 2023

Anna from Omega has been an incredible support throughout our onboarding process onto this app. Initially, we encountered a few bugs, but thanks to Anna's dedicated assistance and close collaboration, all the issues were swiftly resolved, resulting in a significantly more stable app.

The app already boasts essential features for managing returns, which is commendable for a returns center. However, there is still room for improvement, especially in terms of enabling refunds directly from the app. Additionally, enhancing the app's capabilities to handle return resolutions based on different payment methods, such as Cash on Delivery (COD) and online payments, would be a valuable addition.

In summary, the experience with the app has been positive overall, thanks to Anna's and Wendy's excellent guidance. With some additional refinements and updates to address the aforementioned areas, this app has the potential to become an even more powerful and indispensable tool for managing returns seamlessly.

Nolabels.in
India
About 2 months using the app
Synctrack replied August 8, 2023

Thank you so much for your amazing review and feedback! We are so happy to hear that you are enjoying your experience with our app, and we do appreciate every single insight you gave us, we as a team will surely take a deep look and work to improve the app more!

Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

April 23, 2024

assistance disponible pour la configuration de l'application

Perle Cocon
France
About 14 hours using the app
Synctrack replied May 3, 2024

Nous sommes ravis de vous offrir assistance et support pour la configuration de l'application Synctrack Returns & Exchanges! 🌟 Notre équipe est disponible pour vous aider à chaque étape et pour s'assurer que l'application fonctionne parfaitement pour votre magasin. N'hésitez pas à contacter notre service clientèle si vous avez besoin d'aide ou si vous avez des questions pendant la mise en place. Nous sommes là pour vous aider! 😊🛠️

March 4, 2024

Excelente aplicacion. Realmente!

Deliver
Argentina
About 17 hours using the app
Synctrack replied March 6, 2024

¡Gracias por tus amables palabras! Estamos encantados de saber que encuentras nuestra aplicación excelente. Siempre nos esforzamos por proporcionar la mejor experiencia posible. Si tienes alguna pregunta o necesitas asistencia, no dudes en ponerte en contacto con nosotros. ¡Gracias por elegir nuestra aplicación! 👏🌟 #SatisfacciónDelCliente

June 28, 2023

This app is good, I am using it on my website., customer support is really great.
And this app is working much smoothly on my website

Rey&I
India
3 months using the app
Synctrack replied June 29, 2023

You’re so nice 💙💚💛🧡Thanks big time for your kind words for the Omega - Returns & Exchanges app. Hope for nothing but your business’s growth 🔥🚀