Omega ‑ Returns & Exchanges

Automate returns and exchanges for faster returns, happier customers, and more revenue retention.

Returns Drive is a highly flexible and automated self-service return portal that will streamline the returns & exchanges process. Keep your customers in the loop with branded return pages and timely notifications while reducing management time and cost by customizing policies, methods, and resolutions. Gain valuable insights into your returns and improve products with our comprehensive analytics. And with our easy onboarding process, you can get started in just a few clicks!

• Automated & branded return page & notification to keep customer informed
• Set polices like return window, customer, product tag to reduce invalid request.
• Connect with couriers for pre-paid label shipping to reduce time
• Search & pick exchange items directly at the return portal
• Timely returns process notifications to keep customers updated