Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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Fantastic service by "Mariia"
She was super responsible, almost instantaneous!
Thanks for the shoutout! Mariia’s speed is unmatched — she’s always on top of things! We’re here whenever you need us!
Great !!!! Une équipe active qui nous prend au sérieux, et ce pour chaque demande. Je pense continuer avec cette application encore longtemps.
Merci beaucoup! Thrilled to know you’re sticking with us, don’t worry, we’ll keep the great service rolling, no snooze buttons here! 😄
Excellent Excellent customer service. The Best I've ever experienced:-)
Wow, double ‘Excellent’, we’re feeling extra proud! 😊 Thanks for the kind words, and we’re so glad our customer service made such an impression. We’ll keep aiming for the best!
Kayque and Deniz were super helpful!!
Hello there,
Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so don't hesitate to reach out again if you have any more questions or require further support.
@Maria from omnisend was super helpful. I am not a website wiz, so she made the journey when I had trouble with the set up so much easier. Thank you!
So glad Maria could smooth out the setup process! Who needs to be a website wiz when you’ve got backup like that? 😊 Thanks for the shoutout!
I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!
Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.
Great! Easy to setup and well function
Thanks for the great review! 😊 We’re happy to hear the setup was a breeze and everything’s running smoothly! If you need anything else, we’re just a message away!
Kayque has been very helpful, im not very savvy when it comes to online marketing and the back end of my website, but he was able to assist me step by step to get what I needed done.
Hello there,
Thank you for sharing your experience! We're glad to hear that Kayque was able to assist you step by step, making the process easier for you.
If you have any more questions or need further assistance, we're just a message away. Here to help anytime!
I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!
Hello there,
Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊
I recently contacted the Omnisend support team and was thoroughly impressed. They responded quickly, understood my issue right away and provided clear, effective guidance. The team was not only knowledgeable but also patient. Their dedication to customer satisfaction truly stood out.
Hello there,
Thank you for sharing your positive experience! We're delighted to hear that our support team provided you with quick and effective assistance. Your satisfaction is our top priority, and we’re glad to know that their knowledge and patience made a difference.
If you need any further help, just let us know!