Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 23, 2017

So far so good! Seems pretty easy!

Luv Cole Boutique
United States
About 3 years using the app
January 19, 2024

Great app and great support team. I just finished chatting with Salma who was very very helpful, professional and polite. Highly recommend!

The Greek Art Company
Qatar
Almost 3 years using the app
February 6, 2023

The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful

Soap Folk
United Kingdom
About 3 years using the app
November 22, 2018

Mailchimp could learn from Omnisend. The product picker is a feature that's incredibly useful as no need for worrying over placement or alignment issues, really simple and user friendly assuming you're not a first timer. Well done!

Connected Devices
South Africa
About 3 years using the app
January 26, 2019

This app has simplified my email marketing strategies, very seamless experience. I wish the product picker extended itself to more of creating email campaigns, as I had to manually enter the info.

American Rustic Home
United States
About 3 years using the app
February 12, 2018

easy to use for a beginner! exactly what I was looking for! can't wait to see the results....

Best Of Times Usa
United States
About 3 years using the app
July 23, 2017

Brilliant app, could not be easier to use. Great store integration with nothing to set up

Faceache
Australia
About 3 years using the app
Edited April 20, 2019

I'm starting a new company and I need a simple and reliable way to capture email addresses and send newsletters. Omnisend is just what I was looking for. I really like it and i used it to replace Mailchimp. And it's very easy to begin using and to understand. Also, their support responds quickly to any questions that I have. I give it 5 stars!

Active Life Company
United States
About 3 years using the app
February 6, 2024

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful.
Much appreciated.

Aviiana
Australia
Almost 3 years using the app
November 23, 2023

5 Stars to Maria for helping with my safe sending limit!

Alt Customs
United States
About 3 years using the app