Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 24, 2022

Was having problem with my SMS credit and was worried about my credit going through for BF. Kristina was able to assist and resolve my problem right away understanding how important this period is for small businesses.

BVstylez
United States
About 3 years using the app
Edited June 8, 2022

Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too1!

Boutique Flos
Canada
About 3 years using the app
August 22, 2017

I just installed it and created popups and a e-mail campaign and it all is seamless and looks gorgeous! Super excited to use this the e-mail newsletters on a regular basis. Thank you!!

Tea And Becky
United States
About 3 years using the app
Edited January 9, 2020

THE APP WORKED GREAT. WAS SUPER EASY. I DIDNT HAVE ANY TROUBLE AT ALL. I WILL BE USING THIS MUCH MORE NOW THAT I HAVE ACCESS TO IT.

RetroModerndesigns
Canada
About 3 years using the app
September 28, 2022

Baarath from Omnisend Support Team efficiently and swiftly answered my questions. grateful for the help

Judi Rosen
United States
About 3 years using the app
October 10, 2015

Soundest is amazing. I love looking at the summaries of how many of our emails were opened, had links clicked, and how many conversions we received. It is the easiest way to send out effective, neat looking email blasts from Shopify.

Offthecharts
United States
About 3 years using the app
April 21, 2023

Excellent app!
I use it for all my email newsletters and automations.
They are very helpful and answer within 5 minutes when you need them!

Barbell Regiment
Belgium
About 3 years using the app
April 5, 2019

Une aplication efficace et vraiement facile a utiliser. Je recomande cet aplication en espérant que le tout soit efficace .

Maître du Thé
Canada
About 3 years using the app
May 25, 2022

I required some assistance with form designs on Omnisend and I was connected with Daryna from Omnisend. She was a major help, acted as a bridge between me and the tech team and kept me in the loop, provided me with timely solutions and went out of her way to make sure I got the results I had visualized. Thank you Daryna and Team.

ArtiKen
United States
About 3 years using the app
November 7, 2023

Most affordable out there, especially for smaller shops. Their customer service is amazing. Luiz and others helped me with with a problem I had and Luiz didn't stop working with me until we got it resolved.

Terra Cotta Gorge Co.
United States
About 3 years using the app