Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 15, 2022

Olesia has provided me with a lot of operational assistance, enabling me to achieve our goals simply and efficiently

DovEggs-Seattle
United States
Almost 3 years using the app
November 3, 2022

They're simply the best. While they're not as big in all the integrations as Klaviyo, they're still a lot more affordable, and for small brands, it's the perfect fit.

Through Our Lens
Australia
Almost 3 years using the app
February 21, 2023

Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!

De Mână.
United Kingdom
Almost 3 years using the app
Omnisend replied February 27, 2023

Thank you for leaving us a review! We really appreciate it:)

October 8, 2016

Very easy to use! I would recommend.

Dmr Fashion Boutique
United States
Almost 3 years using the app
March 15, 2023

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Flora Bhattachary Fine Jewellery
United Kingdom
Almost 3 years using the app
July 24, 2017

This is by far the best free newsletter app ever! I love, love, love it! Easy to install, set up and use. You'll be up and running within minutes.

Butterflyers
United States
Almost 3 years using the app
October 1, 2019

Have been using it on https://greenwhey.fr for months now, so far so good. Automations are easy to implement, design is great.

GreenWhey®
France
Almost 3 years using the app
October 29, 2019

Amazingly simple with beautiful results. The integrtration with Mailchimp and Shopify is seamless. Excellent app.

Advance Nine
United States
Almost 3 years using the app
February 5, 2021

Recently decided to move away from another email service provider that did not have as much e-commerce power. Email marketing (marketing in general) is not my strongest skill, so I was intimidated about moving into something like Omnisend. They've made it SO easy so far. Really impressed with the resources that walked me through not only HOW to do something, but why you need to. Service has also be prompt after running into a few issues. Looking forward to a long partnership together.

AllyBeth Design Co
Canada
Almost 3 years using the app
April 26, 2022

I have been quite nervous to use any apps as there are always different views. Yulia at Omnisend was extremely helpful and very kind even when the answer was sitting right in front of me. I have bee procrastinating for too long and am now Omnised will be the app for me.

Eco Patch
Australia
Almost 3 years using the app