Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 28, 2023

great customer service (shout out to you Augustin), and easy platform to use - we've been using them for a couple of years without issue.

Left Field Kombucha
United Kingdom
Almost 3 years using the app
November 17, 2022

The works amazingly well and has provided our business with countless profitable email Campaigns. Additionally the customer support is first class...I worked with one of their agents named Deniz today...and he was really patient and professional...and completely assisted me in setting up a email automation that I was stuck with. Great App, Great Service, highly recommend!

Raja Homewares
Australia
Almost 3 years using the app
February 21, 2023

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

Shop Acre Goods
United States
Almost 3 years using the app
July 30, 2016

Just installed very easy setup. Hopefully it works all the reviews are really good.

Thefansshop
United States
Almost 3 years using the app
December 11, 2016

Easy to use and great for streamlining email campaigns , abandoned cart emails etc.

Beardmoney
United States
Almost 3 years using the app
January 21, 2022

It's a great marketing and re-marketing tool with some really good marketing automation campaigns. Plus support was 5* when I had an issue with a form, was fixed within 30 minutes. Highly recommend Omnisend

Ivy Nook
United Kingdom
Almost 3 years using the app
April 18, 2018

Great! Seems to do all we wanted

She Who Dares Win
United Kingdom
Almost 3 years using the app
October 7, 2022

Love the app for the automations and analytics, also they are very quick to response when you need help. So 5 stars definitely.

Boutique 22
Netherlands
Almost 3 years using the app
Edited December 23, 2021

This is the third email app I have tried, I'm not a technical person and was getting frustrated until I download this... so far it's way better than the others. Putting together my first automated campaign was a breeze and it worked great with my existing contact form. When I had a question, Ivanna from customer service got back to me right away and was super helpful.

The DoorGym
United States
Almost 3 years using the app
Edited January 29, 2016

100% recommended. Very easy to configure and use it. There are free app like this one but this one it the easiest one so far.

Babymac
United Kingdom
Almost 3 years using the app