Reviews (2,849)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing solutions.
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Eduarda was so on point, she helped me to fix my email sender issue that damaged my recipent volume and helped understand why photos doesnt show on the email marketing - she is great
Eduarda is definitely on top of her game! 😊 We’re thrilled she could help you with your email sender issue and photo visibility—she’s one of the best at breaking things down! Thanks for the glowing review—we’re always ready to tackle the tricky stuff for you.
Dilara is super great! She solved my problem in no time with incredible speed and efficiency. Truly impressive!
Speedy, efficient, and problem-free in no time? That’s what we like to see! ⚡ We’re so glad Dilara could help so swiftly — thanks for the kind words!
Thiago answered all my questions! And literally in 5 minutes he helped me verify the domain. I was pleasantly surprised
Domain verified in 5 minutes? Now that’s efficiency we love to see! ⚡ So glad your questions were answered and everything got sorted quickly. Thanks for sharing your experience!
Best email app for new, growing, and large businesses.
The best for beginners and big players? We’ll happily take that title! 😄 Thanks so much for the love — we’re here to support you at every step.
I've had difficulty solving a preview problem and it's only with Mr Saleh a patient and persevering gentleman' that the situation is unblocked.
We know preview issues can be frustrating, and we’re grateful Saleh could guide you through it with such care. Thank you for recognizing his support — we’ll make sure your kind words reach him!
This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it
Wow — “best of the best”? That absolutely made our day! 🙌 We're so glad you're loving the app and that our customer service stood out from the rest. Thank you for the amazing feedback and the recommendation!
Service de chat très réactif ! Le chat Omnisend à parfaitement répondu à mes attentes !
Merci beaucoup pour votre aide.
Merci beaucoup pour votre retour positif! We're so happy to hear that our chat support met your expectations and was able to help quickly and effectively. Fast, helpful support is something we truly care about — thank you for taking the time to share your experience!
Je suis très satisfait du service client d’Omnisend ! Même à 23h30, l’équipe a su me répondre rapidement et efficacement. Un grand merci à Eduarda, qui a été particulièrement à l’écoute, réactive et bienveillante. C’est rare d’avoir un support aussi disponible à une heure aussi tardive. Merci encore pour votre professionnalisme je recommande sans hésiter !
Merci beaucoup pour votre retour si positif !
We’re so glad to hear that Eduarda was able to assist you quickly — even late into the evening! Providing timely, attentive, and genuinely helpful support is exactly what we aim for, no matter the hour. Thank you for the recommendation and for choosing Omnisend!
Great app! Exactly what I needed
Perfect match? Sounds like it! 🙌 Thanks for the kind words — we’re glad you found us!
Eduarda is amazing! She's very thorough, patient, and was extremely helpful! Great customer service!
Great customer service starts with great people, and Eduarda is one of the best! 🌟 We’re thrilled she made your experience such a positive one. Thanks for the awesome feedback!