Reviews (6,025)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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As an agency, their team is invaluable for support on complex setups. Very appreciative of Baarath's help for one of our accounts in particular. To help segment b2b & b2c before they purchase; use a custom property on the welcome series sign up form to auto add them into a segement. A similar system can use for existing customers using an email and/or the "Preferences" section at the bottom of emails.
Matija from Omnisend helped us to reduce our monthly payment and keep the light running. Thank you for that.
So easy to use! And much more cost effective than other solutions out there.
I have been through almost every email service provider. Honestly, so far this has been my favourite. I've been on support A LOT! They probably all know my name by now lol. Baarath at Omnisend is an absolute star. The guy was so kind, so helpful, and literally took me step by step by step to sort out my automation. He stayed on chat and waited for me to finish each step and tested as we went along without leaving me hanging 20 minutes in between interactions. What an asset to the Omnisend team he is. Five stars to him! Thank you Omnisend!
Soundest has been the most user friendly app I have used so far in regards to our online store. The app was intuitive and walked through each required element, resulting in a professional email campaign. Excellent resource and tool
Best support ever. I've been using Omnisend for over a year, and I'm new to email marketing. I've had tons of questions about the best way to do things and how to use different Omnisend features. I've never waited more than 3 minutes for a response to my chat messages. The answers are always on point. Amazing video tutorials, sometimes generic (for FAQ) and sometimes custom made to answer questions on my specific use. Luiz asked me to write a review after helping me this morning - he was fantastic in answering my questions (just like the dozens of others that I've worked with).
Aloha! Thank you for your glowing review! We're thrilled to hear that you have had such a positive experience with our team! Providing excellent customer service is our top priority, and we're delighted to see that we've been able to assist you effectively throughout your journey with Omnisend.
We understand that starting out in a new field can be overwhelming, but we're here to make the process easier for you. Our team strives to be responsive and knowledgeable, ensuring that you receive the best support you ever experienced in your life each time you submit a query!
Thank you again for taking the time to share your feedback. We truly appreciate your support and look forward to continuing to assist you with all things email marketing!
Great App for shopify to get new customers. Sell more products and get a better community.
So far so good! This app makes automation a breeze! Thank you for creating templates and allowing customization.
This is a great tool for our sales, if we use it to the max. It's easy to use, always improving and innovating, and customer support (Olesia helped me last time) is on spot, always responding fast, and very helpful.
This is a great app. It does everything I need and the UI design is very easy to navigate. The customization options are also amazing, I was able to create a very unique and eye catching e-mails in a matter of minutes.