Reviews (6,024)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 7, 2020

Hi, I am super satisfied with the Omnisend App, which I integrated with our Shopify online store platform. It is very user friendly, it's quick to make the campaigns, shows all the results before and after, has lots of options... I would definitely recommend it to anyone... :)

Amelie et Sophie
Poland
Almost 3 years using the app
November 11, 2021

This is my first time using this app. It was easy to create my first campaign, happy it as an option!

Pink Brawn
United States
Almost 3 years using the app
Edited May 9, 2019

Easy to use and very intuitive. This app has some nice features like the ability to "pick" products from your online store to add to your emails. Good alternative at a reasonable price.

Muscle Up Bars
United States
Almost 3 years using the app
June 7, 2018

Wow Wow!! Awesome App it offers so much bang for my monthly fee! I absolutely love the features it works so well on mobile devices. The chats are also very helpful so much better than mail chimp to me. Thank you for this great App that makes my company looks so good!

Gift Baskets By Design Sb
United States
Almost 3 years using the app
February 10, 2022

Absolutely fantastic support with this app. definitely a credit to my store. Needed some help getting things set up right and the support team were so easy to communicate with and very knowledgeable.

Arma Equipment
United Kingdom
Almost 3 years using the app
September 7, 2022

I used to use Klaviyo but this is well worth it! It is much more simpler the support is amazing, if there is a feature you dont see they end up adding it too! I highly recommend.

Tova Jewelry
United States
Almost 3 years using the app
February 19, 2019

Haven't tested out the App just yet but will revise once i have. The app asks for a 5 star as one of its steps

Icons Shop
South Africa
Almost 3 years using the app
July 21, 2022

Olesia was quick to reply to any of my queries, super easy to fix up anything I didn't understand. Highly recommend!

La La Land
Australia
Almost 3 years using the app
December 2, 2016

One of the MUST-HAVE apps to run a business on Shopify. One stop solution for email marketing, customer data base, and creating easy custom emails.

I highly recommend it if you want to grow your business.

Grumpy Joes
United States
Almost 3 years using the app
November 11, 2022

First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.

Anufriabeauty
Lithuania
Almost 3 years using the app