Reviews (6,025)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

August 19, 2022

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

Flory's Online
United Kingdom
Almost 3 years using the app
November 29, 2019

Very easy to use. I love that it automatically syncs all your contacts from Shopify, and has nicely designed and easy to use templates to make email creation a breeze. Embedding subscription forms on our store was super easy as well.

Salsa Vida
United States
Almost 3 years using the app
November 9, 2021

This app has been amazing so far. I haven't had much experience on the marketing side, but this app has made it super easy!

A Nerd's Life for Me
United States
Almost 3 years using the app
November 24, 2016

I love this app. I can do some many things in one place. Campaigns, cart recovery emails, collect email. My first email is going out tomorrow, looking forward to it.

Inveniio2
United States
Almost 3 years using the app
August 20, 2018

easy to use. great for email marketing such as shipping, confirmation and product abandonment. also great for the pop up feature!

Moietii
United States
Almost 3 years using the app
July 6, 2016

Love this app,works perfectly and so easy to use I highly recommend to all

Patch Freak
United Kingdom
Almost 3 years using the app
November 6, 2020

Great app, easy to set up automations (they pretty good templates that are ready to go, and you can customise if you want), staff super responsive and helpful. Lots of articles and video tutorials to help you teach yourself. Well worth the money.

Honua Bars
Australia
Almost 3 years using the app
June 29, 2022

We have loved using Omnisend for our email marketing platform. It has been very user friendly to create emails and automated emails. The support team gets back to you in a very timely manner and are very helpful.
Would definitely recommend!

Klean Freak
United States
Almost 3 years using the app
February 5, 2020

First time using this app. Needed help to connect my store which was done immediately by Maryana at Omnisend. She also gave me a few pointers to get started. Thanks for a great welcome.

Flore Mirabeau
Canada
Almost 3 years using the app
March 8, 2022

Love Omnisend! It's easy to use and makes very pretty emails. It's also cheaper than the other email apps.

Boutique Academia
United States
Almost 3 years using the app