Reviews (6,025)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

Edited April 12, 2019

I'm using the App for a coule of years now. It's very easy, the customer service is the most helpful and efficient. It's a really great experience

Charlayn Beauty
United States
Almost 3 years using the app
Edited February 25, 2019

Really easy to use to app. Does what you need and more. Staff are super efficient and really quick to help to! Thanks Omnisend.

Ella's Body Shop
United Kingdom
Almost 3 years using the app
December 7, 2019

I really enjoy this app! There's a lot to learn for a beginner but it is well worth it to take the time and use the features to improve your store.

For starters the live view gives insight into what customers are doing on your site right now and I check that out all the time! I love the automation which has helped us improve our conversions a lot!

Indigo's Curve
United States
Almost 3 years using the app
August 24, 2022

Baarath was a lifesaver! I had some confusion with an issue setting up my domain in Omnisend that I was having trouble clearly explaining to other support agents. Baarath understood my issue immediately and helped me resolve it within just a couple of minutes. THANK YOU!

Traveling Vardo
United States
Almost 3 years using the app
March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Hit Happy Tennis
United States
Almost 3 years using the app
June 9, 2023

Great so far
Easy email marketing and workflow setting
Very detailed marketing report
Prompt and friendly support team. And Matija is so patient and helps me a lot!

Giraffe Tools
United States
Almost 3 years using the app
August 8, 2019

We just sent our first campaign, the app is interactive and easy to use, still, we have to see how it performs but for now everything is good. Recommend it.

Wonderforpeople
United States
Almost 3 years using the app
February 2, 2023

I had an issue with my bill and Matija did a great job resolving it and answering my question right away with great customer service.

Madison / Savile
United States
Almost 3 years using the app
July 22, 2018

Thanks, works great for what I need

Fairytale Polish Body
United States
Almost 3 years using the app
July 9, 2016

Great app, just what I was looking for.

Club Panales
Chile
Almost 3 years using the app