Reviews (6,026)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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I installed the basic version of the app and I must say that it works very well, it is very well structured and easy to use, I could give 6 stars for assistance, it is very timely and efficient, it is an app that I recommend
I was Using mailchimp. When I noticed that I couldnt used with shopify, they rushed me to use omnisend. In ONE day I was able to do my campaign.
Great App!
Friendly to use and fast.
Thanks to the team behind it.
Alpacaoi.com
I was forced to find a new option after Mailchimp separated from Shopify. I wasn't looking forward to this as I had already spent hours struggling with the mailchimp platform. I'm SO GLAD I switched to Omnisend. The platform is so much more user friendly and I was able to set everything up in just 2 hours! I'm much more confident using Omnisend and will be able to create campaigns quickly without dreading it! The live chat feature is awesome and customer support was prompt and friendly. I would suggest signing up for the tutorial video as that helped me so much. Seriously a game changer! I can't suggest Omnisend enough. Wish there were 10 star ratings because I'd give them 10 stars!
We are thrilled by your review, so happy that you decided to choose Omnisend! We push ourselves to make the tool as user friendly as possible, but at the same time to deliver great results in driving your business sales. We recommend you to add various interactive content blocks to the automation workflows you already set up, like scratch card, gift box, discount code that can help you boost your customer engagement. Our Support Team is here to help you need guidance!
Customer Success Team
I love Omnisend for my email campaigners because It's friendly, and the staff is exceptional. Always there to answer my questions no matter the time of the day!
Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.
Thanks to Joy, I had exceptional support and my concern was resolved seamlessly. Fast response time and a pleasure to deal with.
Thanks Joy!
The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.
I contacted regarding setting up my email double opt-in. In relation to that, they even kindly recorded how to set it up, so I was able to process it quickly. It was a really helpful and memorable support.
Easy to use, lots of functionality and customisation. They also have a great support team too that's very helpful!