Reviews (6,025)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

January 24, 2022

We've looked through a number of automation platforms and found Omnisend to be the perfect fit for us because of its segmentation and automation features and its reasonable pricing. Josh has been a great help with the introduction and onboarding as well.

Chris Sports
Philippines
Over 2 years using the app
June 27, 2022

I've been using this app for over 4 months now and it's very easy to set up and use. I've had to do a bit of work to segment past subscribers and the team (especially Daryna) have been super responsive and have always come back with solutions. If I get confused about anything they go out of their way to create videos to walk me through the process. Great app to track newsletters, create campaigns and automations.

Eco-Homemaker
United Kingdom
Over 2 years using the app
October 17, 2022

I'm using OMNISEND for several years now and for all those years I'm 100% satisfied and happy both with functionality and amazing support those guys are providing. The app itself is easy to use, very powerful and rich with features. I have to say again - the support is amazing and thank you Tiana once again for your quick responses and help.

Planner boutique
Croatia
Over 2 years using the app
November 23, 2017

Been using the basic version and this app has been really easy to use. Definitely recommend!

Sluice Farbo
United States
Over 2 years using the app
April 26, 2023

Excellent Quality service! All my inquiries sere promptly attended to and my issue was resolved within a few hours. Thanks to Salma.

Shop Ankara Nzuri
Senegal
Over 2 years using the app
Edited July 19, 2021

I'm really new at having a Shopify store and this app, but I've already gotten sales just doing a not so glamourous email & a couple of auto senders. That's HUGE!

SkinHavenRX
United States
Over 2 years using the app
February 8, 2017

Great support and prompt response from the team to assist in setting up Soundest.

Favoredstuffs
Singapore
Over 2 years using the app
November 11, 2014

wow, I downloaded this 30 minutes ago and already have an email out to my customers advising them of a special discount that ends on Friday. The templates are basic and clean which is good as that's is really all you need for email marketing. I loved how fast I could create links to products on my website, with the app pulling in the image price description etc. It was so simple to use, I'm absolutely thrilled!!!

Just Maternity Jeans (UK)
United Kingdom
Over 2 years using the app
July 21, 2017

Free version, made a campaign much easier than MailChimp and had it sent with links to purchase on our site within 10 min. Gorgeous. IDK about the other features, but I'm excited to see what else is in store.

Pure Action Sports
United States
Over 2 years using the app
March 10, 2018

very easy to use and have a great support.

Fundchan
Singapore
Over 2 years using the app