Reviews (6,032)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

February 8, 2017

Great support and prompt response from the team to assist in setting up Soundest.

Favoredstuffs
Singapore
Over 2 years using the app
November 11, 2014

wow, I downloaded this 30 minutes ago and already have an email out to my customers advising them of a special discount that ends on Friday. The templates are basic and clean which is good as that's is really all you need for email marketing. I loved how fast I could create links to products on my website, with the app pulling in the image price description etc. It was so simple to use, I'm ...

Just Maternity Jeans (UK)
United Kingdom
Over 2 years using the app
July 21, 2017

Free version, made a campaign much easier than MailChimp and had it sent with links to purchase on our site within 10 min. Gorgeous. IDK about the other features, but I'm excited to see what else is in store.

Pure Action Sports
United States
Over 2 years using the app
March 10, 2018

very easy to use and have a great support.

Fundchan
Singapore
Over 2 years using the app
February 7, 2022

I've been a client of Omnisend for years. I LOVE the design templates, very easy to navigate. I would definitely recommend.
Rosie

Varga
United States
Over 2 years using the app
September 26, 2022

I was having an issue with my pop ups and the problem was resolved in under 2 minutes. Nikola was very professional & knowledgable!

McCall Fitness
United States
Over 2 years using the app
May 13, 2023

really like to use it. It is keep getting improved and is easier to use. But the price is a little bit high. The customer service responds quickly and is helpful. The representative Salma is able to provide a solution to me in a professional way.

A Lot Mall
Hong Kong SAR
Over 2 years using the app
May 14, 2019

Really easy solution to the Mailchimp disconnect debacle. Tried to do a 3rd party link - super confusing. Omnisend was very easy use!

Wildflower
United States
Over 2 years using the app
March 7, 2016

Amazing app! So easy to use, I can't actually believe it is free!

Porky Penguin
United Kingdom
Over 2 years using the app
December 15, 2018

literally easy. That's what I love. It's better than mailchimp! Will definitely recommend to most shopify stores.

Great Alaska Glove Company
United States
Over 2 years using the app