Reviews (6,026)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
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I've been a client of Omnisend for years. I LOVE the design templates, very easy to navigate. I would definitely recommend.
Rosie
I was having an issue with my pop ups and the problem was resolved in under 2 minutes. Nikola was very professional & knowledgable!
Really easy solution to the Mailchimp disconnect debacle. Tried to do a 3rd party link - super confusing. Omnisend was very easy use!
really like to use it. It is keep getting improved and is easier to use. But the price is a little bit high. The customer service responds quickly and is helpful. The representative Salma is able to provide a solution to me in a professional way.
Amazing app! So easy to use, I can't actually believe it is free!
literally easy. That's what I love. It's better than mailchimp! Will definitely recommend to most shopify stores.
I love Omnisend. I find it very user friendly (knowing of course there is always a learning curve when you try something new though)...and their customer service is amazing. I have two companies and have used Omni for my main one for a while now....my developer for my other one tried to get me to use Mailchimp ....it was awful in comparison and I quickly switched. I much prefer Omnisend and highly recommend it.
Definitely impressed with the new features, templates, and builders they've rolled out recently. TBH, it has some limitations, but I love the support team. I can email anytime I have a question and get a response instead of browsing google articles for answers that don't always work. Not all support is the same, but have had great experiences with Baarath. Thanks for the help!
I just started using this app and it was exactly what I was looking for. It's so easy to use and it has so many valuable options. You can drag and drop whatever sections you like and edit them in many ways, and you get all kinds of statistics.
One point of improvement: it seems to randomly change the width of the email on mobile. Sometimes it's 100% (like you'd want), sometimes about 70%, and sometimes 50%. This is strange because I've found it happens randomly, even though the email is the same. I'm not completely sure whether it's because of my phone's email app or because of Omnisend, which is why I am still happy to give it a 5-star review.
Hi, thank you for your valuable review.
Regarding the changing width, it definitely sounds like we need to look into it. Maybe some settings were not correctly set or there is a bug, that needs to be resolved asap? Send us an email to support@omnisend.com with more details (which campaign the issue is related to; what phone you are using; what email provider; and share the email that changed the width randomly) and we will take care of this!
This app makes emails a breeze to send. It's so easy to use and set up. I don't know what I would do without Omnisend.