Reviews (6,034)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.
Refine
-
By rating
I just started using this app and it was exactly what I was looking for. It's so easy to use and it has so many valuable options. You can drag and drop whatever sections you like and edit them in many ways, and you get all kinds of statistics.
One point of improvement: it seems to randomly change the width of the email on mobile. Sometimes it's 100% (like you'd want), sometimes about 70%, and sometimes 50%. This is strange because I've found it happens randomly, even though the email is the same. I'm not completely sure whether it's because of my phone's email app or because of Omnisend, which is why I am still happy to give it a 5-star review.
Hi, thank you for your valuable review.
Regarding the changing width, it definitely sounds like we need to look into it. Maybe some settings were not correctly set or there is a bug, that needs to be resolved asap? Send us an email to support@omnisend.com with more details (which campaign the issue is related to; what phone you are using; what email provider; and share the email that changed the width randomly) and we will take care of this!
This app makes emails a breeze to send. It's so easy to use and set up. I don't know what I would do without Omnisend.
Absolutly Great App. Very powerful. Lot's of features that other email marketing apps do not have. SMS, Messenger, scratch card, gift box, product picker, wheel of fortune sign up form, etc... Worth every $
So much better than any other email campaign program out there! We absolutely love it!
Great marketing tool, cool features are included in a user-friendly manner
Thank you for the help Diego; prompt answers when requested and resourceful knowledge. Really helped me to make the whole process easy and clear to understand.
Omnisend has absolutely the best customer service with quick responses and remedies. Bassma demonstrated so much patience with me in trying to set up my newsletter pop ups. I especially love how they recently upgraded their email templates! Easy to use and great designs.
We appreciate how easy it is to get our email service up running on our store. As a small business starting up being able to set up on a FREE service and upgrade when we have viable sales and customers to premium shows Omnisend is a first choice for those looking for a fair and honest company, as well as providing a top notch email service.
This is a great app! Super easy to use and just sent my first campaign with it... we'll see how it goes. Would definitely recommend!
everything runs smoothly. perfect and super fast customer service too. I would 1000% recommend this email app. deniz was incredibly helpful!!!!!!!