Reviews (5,974)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.

April 3, 2017

I love soundest its way easier than mailchimp. i will definitely purchase the premium!!

Dash Posh
United States
About 1 year using the app
November 22, 2014

Great application, it´s helping me a lot with my clients!!!

Sophie Ottanêr
Peru
About 1 year using the app
July 8, 2019

I used this app to send my first email campaign. Was effortless and easy to use. Very well designed app

LAVA LINGERIE
South Africa
12 months using the app
November 8, 2022

The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.

Authentic House
United Kingdom
12 months using the app
May 5, 2023

I downloaded klaviyo at first cause everyone about it in all the youtube videos and articles. But honestly it was very annoying to use and super not user friendly. I then tried omnisend and basically fixed all the annoying things about klaviyo. I just wish they have more pop up templates. Customer support is decently quick and super super helpful. I got a screen recording mini tutorial just for my question, amazing. Big thank you to Salma she's from customer support she's the reason im writing this review.

QUFORYOU
Lebanon
12 months using the app
November 21, 2021

Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!

Lather and More!
United States
12 months using the app
January 1, 2019

It was pretty easy to setup and I like how the app works. It has nice features and believe it will bring in more customers.

GaterBx FPV
United States
12 months using the app
January 26, 2019

I am using the app for e-mail marketing. Very easy to use - really enjoying Omnisend. I like how it automatically syncs to your own website to pick up products for the emailing lists.

4health.co.nz
New Zealand
12 months using the app
Edited August 18, 2019

Omnisend worked well.It was pretty easy to create email content. I will continue to use for my future campaigns.

FOUND & FAIRE
United States
12 months using the app
Edited December 1, 2019

I did my first cyber monday email and was very pleased with how the app worked and also how it took care of security and email verification.

thepiratezone.com
United States
12 months using the app