Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

March 26, 2019

I just signed up with Omnisend after deciding to cancel Mailchimp due to the changes with Shopify. Omnisend is very user friendly and I found it easier to use and more dynamic than MailChimp. I am very happy with the switch.

The Fabric Fairy
United States
Over 2 years using the app
March 18, 2019

I used this app for email marketing. It s the best. Highly recommend to anyone who owns an ecommerce site

BUniverse store
United Kingdom
Over 2 years using the app
February 23, 2022

Just set up Omnisend and we are so happy! Josh helped us get everything set up and was amazing. Very please with how easy it is to send out customized campaigns. :)

work in progress
United States
Over 2 years using the app
May 25, 2019

Seamless integration with Shopify. So far have had a great experience. The platform seemed easier to use than MailChimp and I think they e-mails looked better overall.

Collectiv Co.
United States
Over 2 years using the app
March 1, 2021

Soooo much better than Mailchimp! I love their metrics and real-time updates of whose watching your store. Great product.

CASS Fitness
United States
Over 2 years using the app
June 7, 2022

Loved the quick response from Baarath. He didn't know the answer to our situation but made sure to escalate to a team member who did. He kept in touch until the issue was resolved. 100% Recommend. Thank you both Yuliia & Baarath!

Porto Blanco
United States
Over 2 years using the app
September 9, 2022

Super! Love to use this app and the customer service is the best of the best! There's no problem that they cant solve and fast!

Woobs
Finland
Over 2 years using the app
September 4, 2020

Pretty impressed by the service. I tried a couple of other services but I found their UI and capabilities to be the best of the ones I tried.

I had an issue with building an email campaign. Support was really quick to get back to me and was very helpful.

Doortender
Canada
Over 2 years using the app
June 22, 2022

I really enjoy this app, it is easy to use and the support team are great. They have recently updated the email builder as well, and this is great. Lots of options to make really nice emails. Live View is great too!! Highly recommend.

healthy.co.nz
New Zealand
Over 2 years using the app
March 4, 2022

Omnisend is a very good plug-in, there are many very useful functions to ensure that our email marketing more smoothly, thanks to Omnisend, wish you all the best, do better and better

PrettyTina
China
Over 2 years using the app