Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 19, 2023

Great support ! I got my answer very quickly in about 1 or 2 minuntes ! Thank you Matija for your precious help !

Petite and So What
France
Over 2 years using the app
November 1, 2015

It's a such a great free app
but the upgrade price is quite expensive, I am really intrested in but I am stop for the price
also it used to has summarized out the vip customers for sending options, now it's gone, i am lost, i wish you can bring back to free version

Spreepicky
Hong Kong SAR
Over 2 years using the app
February 13, 2019

I find this a really helpful app, easy to use, very personalised. I'd highly recommend this to new shopify owners

Army Surplus Warehouse
Ireland
Over 2 years using the app
October 20, 2015

This app is perfect our client base of 5000. We send just on 3 emails per month to our subscribers.. At no cost.

We love the features and ease in using this app. Our sales have increased with this app.

Cheers
www.timiandleslie.com.au

Timi Leslie
Australia
Over 2 years using the app
November 1, 2022

Customer service is very helpful and and quick to respond :)
The emails look nice and professional .

Safe-T-Rex Workwear Pty Ltd
Australia
Over 2 years using the app
Edited October 12, 2020

I did a lot of research trying to find the right app to handle customer signups, email marketing, and automations, and feel I got this on the first try. So far, I'm very satisfied with how it works, the creative options it gives for designing, and the customer service. I've written many emails for support and each time I get fast and complete responses between 12 and 24 hours later, sometimes within minutes. Great work, Omnisend!

SanitizeTek LLC
United States
Over 2 years using the app
November 18, 2016

Perfect does it exactly what i need

Super Supplemants
United Kingdom
Over 2 years using the app
December 15, 2018

First time using a marketing platform to create newsletter. Very surprised at how easy it was & really pleased with the end result. Excited to see what else Omnisend can offer!

Suave Owl Menswear
United Kingdom
Over 2 years using the app
November 9, 2016

Easy to use, very good app. We use it since a year now with no problmes. We send emails to more than 15k subscribers every week. Customer support is awesome, they're help in 5 min if there's any issues or questions. 100% recommended app.
www.vanilladeal.com

Vanilladeal
Hungary
Over 2 years using the app
February 11, 2019

I used this app, tested and the result is great! Stabil and easy to use. Design own template is fast and meets my expected.

iDrop
Malaysia
Over 2 years using the app