Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 29, 2020

Better and clearer than Mailchimp. I think it is cheaper as well. I find myself able to create quicker emails, and it allows for automation. I can auto-tag people who sign up through a specific sign up form, which is GREAT. Downside... I cannot seem to be able to create a thin and trim email capture that could blend in with a page. All capture forms are big, or landing pages. We're working with it though.

by Laura Woj
United States
Over 2 years using the app
March 4, 2022

I just switched over to this app and so far, I am so very pleased. First, it is super easy to use. I set up several automations very easily and just completed my first campaign. I am also impressed with the dashboard that tells me who has visited and where they landed. I am looking forward to exploring Omnisend more and jut know it will increase my revenue.

April B Jewelry
United States
Over 2 years using the app
November 28, 2017

Awesome app! great support! effortless email marketing and workflows!

Flowersbypouparinahialeah Com
United States
Over 2 years using the app
December 10, 2015

LOVE THIS APP! Every time I send out a Soundest email blast we receive several orders. Super easy to use and if I do have a question I get a response almost immediately!

Farm To Skin
United States
Over 2 years using the app
September 17, 2017

I just completed my first email marketing campaign using Soundest. It was incredibly easy and looks so much better than anything I could have done on my own! Highly recommend this app!

Natural Ox Trading Co
United States
Over 2 years using the app
Edited July 31, 2020

This Omnisend app is amazing! Way easier than Mailchimp. I was using Mailchimp and spent weeks trying to get it to work with my Shopify website. Omnisend is much easier to setup, their support team is responsive, and the app is easy to use. Overall, we love it so far!

Hangry Woof
United States
Over 2 years using the app
August 15, 2023

Customer support is awesome, always on hand and responsive. Luiz and the team are top stuff. Really help me navigating using the tool Highly recommend!

Nanas Manners
United Kingdom
Over 2 years using the app
August 4, 2022

We are so pleased as start-up company with the Omnisend email marketing app and more. Most important is the very helpful and friendly support. A whole team is answering your questions within minutes and they stay by your side till the challenge is solved. You can start with the free plan and grow to the other paid plans, as you grow your own company. Above that, the paid plans are very reasonable in price. 100% recommened by Mr. Chill & Mr. Fluffy Company. Thanks Omnisend Team. Mr. Chill & Mr. Fluffy a.k.a. Dado & Peter

Mr. Chill & Mr. Fluffy
Belgium
Over 2 years using the app
June 2, 2023

Thank you Salma for being very attentive to my request on Tuesday, we were able to solve the problems, she was very kind, attentive and quick to solve me. thank you so much

MyCOCOS.CL
Chile
Over 2 years using the app
Edited December 2, 2014

We love this app and the support we received from the developer! We've just released our third newletter and scheduled more to go using this app. It's very easy to use! It only takes a few minutes to put our newletters together and they look very professional. Highly recommended!

Kidz Outfitters
United States
Over 2 years using the app