Reviews (6,033)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

May 28, 2018

I needed help with an issue on a holiday and to my surprise, they responded immediately and helped me resolve it. This was truly Amazing to me. Keep Rockin! Thanks again guys

High5kids
United States
Over 2 years using the app
August 8, 2016

This app is amazing really easy to use.

J Life Clothing Co
United States
Over 2 years using the app
June 23, 2022

Really great support for this app. Instant response to my email to support. Thank you Nikola from the support team for resolving my issue so quickly. Highly recommend!

Birch Performance
United Kingdom
Over 2 years using the app
April 5, 2023

I absolutely do not understand the whole technical side of email marketing but Deniz was so open and helpful every step of the way! He is very friendly, responsive and was able to answer my billion questions patiently without making me feel annoying :) Thanks so much.

Beigee
Australia
Over 2 years using the app
May 30, 2019

I used this app to notify prelaunch subscribers know the store is officially open and offer a discount code to get them to come back and check the sight out

Ausome Designs
United States
Over 2 years using the app
June 29, 2019

Had some issues with creating duplicate accounts when trying to connect to shopify, but it was totally my fault. I chatted with them and they were super responsive and solved my problem quickly. Their user interface is really easy and newsletters and emails can be created quickly. I would definitely suggest using this app.

Lillou Handmade
United States
Over 2 years using the app
April 9, 2019

Great App. Simple to use. No weird hidden fees or nickel and dining. I would highly recommend it to anyone!

Passage Goods
United States
Over 2 years using the app
June 7, 2023

Very responsive and good support, Baarath help me solve my issue with an automation email really fast. I really appreciate that because im supper busy during the day and I do not want to wasting time sitting at the computer all day.

CinnLilly Cosmetics
United States
Over 2 years using the app
January 28, 2016

Love it! This app has been developed so nicely. I don't think it could get any better and yet it does. It does everything I need or want it to do. It's very professional and easy to use. I give it 5 stars and a whole lot more. You guys are the best!

No Kidding Soaps
United States
Over 2 years using the app
January 20, 2022

I'm yet to use Omnisend, however I have been really impressed with the customer service and onboarding process so far. Marty and Katrina have been excellent in supporting our transition from Mailchimp and I look forward to working with Omnisend going forward.

TheBrandedgiftco
United Kingdom
Over 2 years using the app