Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

May 31, 2021

I like it, easy to operate. And helps to expand business for beginners like me, can save so much time and energy. Thanks a lot.

Ideal Elctronic Co.,Limited
China
Over 2 years using the app
November 4, 2023

I had an automation issue with a product email. Didem was fantastic in asking questions that narrowed down the problem, sharing screenshots of what I needed to do. We got the issue solved and I learned a few new things too! Didem was patient, friendly and exceptionally helpful!

ywestart
Canada
Over 2 years using the app
October 25, 2022

Thank you Sanya. You went the extra mile and helping me understand the form I was trying to use. Excellent customer service. Fast and accurate.

The Crystal Point
New Zealand
Over 2 years using the app
April 10, 2023

Great app. We use it for all our newsletter campaigns. The Customers support is very helpfull and available 24/7

Backyardarchive
Austria
Over 2 years using the app
Edited February 17, 2019

Very efficient app for email marketing.It helped me a lot to connect better with new customers and gave a quick response from the support team. I hope there are more features for this app. There is here a lot of potential for better sales.

Trendy Nice
Germany
Over 2 years using the app
September 28, 2020

This app is easy to use and works perfectly. Customer support issues are resolved quickly via chat feature. I am extremely happy with Omnisend.

Higher Evolution
United States
Over 2 years using the app
August 30, 2016

Great app which can do everything! I was looking for an app which enables to contact personally each customer in their language (not automated) and it's possible! I use it every day! one minor point to add: enable an automatic copy to me of what was sent ;) Great customisation! I recomend it!

Sweety Cats Boutique
France
Over 2 years using the app
February 28, 2023

Great support team, and great product with this new version. Nikola helped me quickly and effectively. Thanks!!

Minga EU
Portugal
Over 2 years using the app
August 25, 2023

Teniamos un inconveniente con los pop-ups y Baarath fue muy amable, nos indicó como poder solucionar. Actualmente su propuesta nos ha sido de ayuda.

WINropadeportiva
Peru
Over 2 years using the app
Edited April 7, 2019

So far absolutely loving it. It doesn't everything I've been trying to achieve with 4 other apps. I only wish I'd found it sooner.

Far Photography.com.au Pty Ltd
Australia
Over 2 years using the app