Reviews (6,042)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

April 12, 2018

fantastic ! Thank you. Hope that my store will get sales so I can upgrade business plan.

Ely Chloe
France
Over 2 years using the app
November 20, 2018

Great app -really easy to use and set up. Lots of functionality that gives you heaps of useful data!

Enterprising Man
Australia
Over 2 years using the app
December 13, 2023

Love how simple this app is to use. Great support from Kayque! I had a question and he was able to refer me to the right article to follow to set up a feature!

Allyzure
Canada
Over 2 years using the app
Edited May 7, 2016

So far i am very impressed with this product. Its easy to use and they have good customer service. www.getsassy.co.za

Smokeychic
South Africa
Over 2 years using the app
April 18, 2023

Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.

Halıcızade Halı Kilim
Türkiye
Over 2 years using the app
August 21, 2020

LOADS BETTER THAN MAIL CHIMP, WITH GOOD LAYOUT AND CUSTOMER ENGAGEMENT, THE FORMS ARE EASY TO USE TO

cbdwellnesscentre.co.uk
United Kingdom
Over 2 years using the app
August 20, 2017

I have been using eCommerce Email Marketing by Soundest for about an hour, and I could not be more satisfied. The developer of this app is a smart person and clearly paid close attention to every detail.

Thank you and we are LOVING this app!

Paint Tastic By Ellie
Canada
Over 2 years using the app
January 20, 2023

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

Kahuku Farms
United States
Over 2 years using the app
November 3, 2014

Highly recommend Soundest. It's easy and effective with great design tools and reports so you can really see who's listening out there.

OneDTQ
United States
Over 2 years using the app
March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

AMBISHES DIVA
United States
Over 2 years using the app