Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

August 18, 2023

Omnisend customer support is very attentive and quick! I needed help to replace my existing store with a new one. Baarath was very patient and kind and was able to help me with zero issues. :)

Zaoli Beauty
United States
About 2 years using the app
November 7, 2022

User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!

Blue Sky Ventures
United States
About 2 years using the app
May 5, 2020

The better and powerful Email and contact manager App. Easy to use, very stable, a lot of features and make my stores to improve the conversion rate.

TSDC Webstore
Costa Rica
About 2 years using the app
May 8, 2022

It's easy to use Omnisend to create an email. It help my business soooo much. I will recommend to others

LuckyBop
China
About 2 years using the app
December 8, 2014

I was skeptical at first that this email marketing integration with Shopify was actually easy and simple since I tried other apps in the past only to find out it was super complicated to make small changes. I am a demanding and impatient user and was positively surprised as how easy and good looking my email template came out in no time. Optimized for mobile and just easy to use. I strongly recommend you give it a try!

Maravedis - Rethink
United States
About 2 years using the app
October 17, 2018

I finally decided to try Omnisend for my email marketing after a year using one of the other REALLY big ones out there. Importing a file of my 2000 contacts was a piece of cake. The Omnisend templates and content editor were quite a bit simpler to use and the result...way more professional looking. Experiment over! I'm going with Omnisend.

Great Yarns
United States
About 2 years using the app
Edited May 25, 2020

Great app and good customer support, I had some issue at start but they sorted the issue very quickly.

Vapeslough
United Kingdom
About 2 years using the app
Omnisend replied May 22, 2020

Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.

March 29, 2019

I just used Omnisend for the first time and it was the easiest process! I sent a test to me and some of my friends before sending to suscribers, which was really nice, to get feed back before I sent it out.

Minibowsandtoes
United States
About 2 years using the app
October 7, 2022

I have always received great customer service from this app. Nickola was super helpful with my last question and provided timely responses.

Farming Up Fabulous
United States
About 2 years using the app
December 12, 2023

Very good support !

SAWANTÉ
Lithuania
About 2 years using the app