Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

December 10, 2021

We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.

Kine Industries LLC
United States
About 2 years using the app
Omnisend replied December 17, 2021

Hi there. Thank you so much for the fantastic review and for sharing this feedback.

We are so happy to hear that Omnisend is benefiting your business and that you loved your experience with our Support team. Please feel free to reach out anytime - we’re here if you need anything. Thanks again! Justin

June 14, 2021

Omnisend has been fantastic for helping me grow my business, we are still only a small business in the grand scheme of things but every time we send out an email we bring in revenue and omnisend has great analytics to track those sales. They also make it easy to bring in contacts from other sources such as mail chimp which is where we do lead generation. i would 100% recommend this app.

Bonsai-En
Australia
About 2 years using the app
March 26, 2018

Great program to use, absolutely pays for itself every month in sales it drives and time it saves me! :) #omnisend #julesenchantinggifts JulesEnchantingGifts.com

Jules Enchanting Gifts 22
United States
About 2 years using the app
March 8, 2023

support team was really quick in solving the problem.their response was in less than 5 mins. Thank you yuliia!!

MOONCASTLE公式オンラインストア
Japan
About 2 years using the app
November 22, 2018

Just sent out my frist email campaign. It was really easy and looked great. I love that this is a free app!

Filigree Fern
United States
About 2 years using the app
November 26, 2016

so far so good.. very easy to use and great tool for autoresponder

Winbasics
United States
About 2 years using the app
March 28, 2023

Omnisend's customer service is top notch. They are fast, friendly and there for you.

Many companies can take an example from Omnisend.

It's a nice, clear email system. Very convenient to use.

Thanks to Andres, we had a very quick answer to all our questions.

UltramarXL
Netherlands
About 2 years using the app
October 27, 2022

Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.

Koy Clothing
United Kingdom
About 2 years using the app
Edited January 7, 2022

Love omnisend- I thought I just wanted an app for email marketing but I've started trying some other features with great success. So easy to use and support is great. Couldn't figure out how to set up a 'sign up' form this morning and support stayed and talked me through it right away.

KID Store Dublin
Ireland
About 2 years using the app
December 18, 2019

Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.

Valka Yoga
New Zealand
About 2 years using the app