Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

November 26, 2016

so far so good.. very easy to use and great tool for autoresponder

Winbasics
United States
About 2 years using the app
October 27, 2022

Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.

Koy Clothing
United Kingdom
About 2 years using the app
Edited January 7, 2022

Love omnisend- I thought I just wanted an app for email marketing but I've started trying some other features with great success. So easy to use and support is great. Couldn't figure out how to set up a 'sign up' form this morning and support stayed and talked me through it right away.

KID Store Dublin
Ireland
About 2 years using the app
December 18, 2019

Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.

Valka Yoga
New Zealand
About 2 years using the app
January 30, 2020

This app has some great features & is easy to navigate.
I've used to it help launch my welcome emails, and I've had no issues with it at all.

Sunlit Folk
Australia
About 2 years using the app
June 4, 2017

Have just started using Soundest and so far I love it. Very user friendly and easily customised with some great features!

Kk Inspirations
Australia
About 2 years using the app
January 20, 2022

The Omnisend app is very useful and easy to use. Their support team are also very helpful and around to help

Peak House Aromas®
United Kingdom
About 2 years using the app
August 25, 2022

Needed to remove a load of spammy emails from my lists, Kamilia was very responsive and quick, problem solved

Fresh Coffee
United Kingdom
About 2 years using the app
November 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

The Curious Pancake
United Kingdom
About 2 years using the app
May 28, 2023

Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with

8LABS CBD
United States
About 2 years using the app