Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 20, 2018

I just used this app for my first email newsletter and it was super simple. To get the full app it does cost but unlike many apps it is very minimal cost. Would definitely recommend.

EverAfterAcres
Canada
About 2 years using the app
November 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Ocushield
United Kingdom
About 2 years using the app
April 4, 2016

Awesome product. Awesome, instant customer service! nothing like it! Dream come true!!! Give it a try. You won't be disappointed!!!

Jam City Music
United States
About 2 years using the app
October 20, 2018

Great APP. Template choices are many and are modern, clean and very easy to navigate. Can customize templates as well with no coding knowledge needed.

jane bakes inc
United States
About 2 years using the app
Edited August 12, 2016

We use Soundest on 4 Shops we own.
THIS IS THE BEST EMAIL MARKETING SERVICE!

increase our sale by 11%.

highly recommended
fast support, fast response, friendly control panel, good prices.

thank you!

Gadis
United Kingdom
About 2 years using the app
October 20, 2023

Very good experience, the problem was solved quickly and the answer was simple and easy to understand.

Dotmalls
China
About 2 years using the app
February 17, 2019

Just pure awesome and helpful.............................................................................

ROYALGHETTO
United Kingdom
About 2 years using the app
January 18, 2022

Quick and good support ! The soluce was found in less than half day. We use this apps for several websites.

MHSworld
Hong Kong SAR
About 2 years using the app
Edited October 25, 2024

The app works perfectly and offers many options for workflows, automations and segmentation of data. The support (thanks Maria, Karen, Agustin and Andrés) helps quickly and competently with problems.

Oldskull Europe
Germany
About 2 years using the app
Omnisend replied October 29, 2024

Thank you for the shout-out! Maria, Karen, Agustin, and Andrés are practically doing a victory dance over here! 💃🕺 We’re thrilled the workflows, automations, and segmentation are all running smoothly for you, keep the feedback coming, and we’ll keep the support flowing!

April 2, 2020

Love this app. Love the automation. Love the professional look of the emails. Love the auto generating discount codes. Love everything about it. Almost deleted the app after the trial but the benefits far outweigh the costs. Definitely recommend Omnisend!

KT Naturals
United States
About 2 years using the app