Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

Edited October 25, 2024

The app works perfectly and offers many options for workflows, automations and segmentation of data. The support (thanks Maria, Karen, Agustin and Andrés) helps quickly and competently with problems.

Oldskull Europe
Germany
About 2 years using the app
Omnisend replied October 29, 2024

Thank you for the shout-out! Maria, Karen, Agustin, and Andrés are practically doing a victory dance over here! 💃🕺 We’re thrilled the workflows, automations, and segmentation are all running smoothly for you, keep the feedback coming, and we’ll keep the support flowing!

April 2, 2020

Love this app. Love the automation. Love the professional look of the emails. Love the auto generating discount codes. Love everything about it. Almost deleted the app after the trial but the benefits far outweigh the costs. Definitely recommend Omnisend!

KT Naturals
United States
About 2 years using the app
December 23, 2022

Customer service is outstanding highly recommend app for its user friendliness. Thanks guys so much

Modern Elements Metal Art
United Kingdom
About 2 years using the app
May 31, 2019

The app is good and as complex as you need it to be. Great customer support to help you through difficult moments.

Jet Mexico
Mexico
About 2 years using the app
April 21, 2020

I love how self-explanatory the app is. Also, the integration from Shopify to Omnisend is flawless. Thanks for helping my business grow!

Home Print Shop
United States
About 2 years using the app
April 21, 2018

This app is very easy to use and as a new shopify user, I managed to setup the email and marketing automation workflow within 2 hours. Highly recommended to anyone who is serious at promoting her online business!

Lucas Express
Hong Kong SAR
About 2 years using the app
Edited July 20, 2019

10 years with MailChimp, I didn't want to give it up but I kinda like this better + there's support

escamastudio
United States
About 2 years using the app
February 25, 2020

I just got started using this app with my Shopify store. The ease of use is awesome! I was able to get started right away. I've created forms, added campaigns all in under an hour! Super excited to keep using Omnisend!

The Old White Shed
United States
About 2 years using the app
September 23, 2019

Just have begun working in the app. Set up was pretty easy but ran into an issue with integration (clearly my issue)...was solved so quickly by the online support!!!! They are super friendly and amazingly helpful!

Shea Reese
United States
About 2 years using the app
February 10, 2023

Salma was so much help. I was struggling to verify my DNS records for my domain and she helped me figure it our super quickly. High recommend her for help. Thank you

Topaz Luxury Swimwear
United Kingdom
About 2 years using the app