Reviews (6,026)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 7, 2019

Omnisend allows us to easily send sign-up emails, abandoned cart emails, confirmation emails, etc. If you want email automation for a reasonable cost, you can't go wrong with these guys. It's easy to use and seamless integration with other apps like Google Ads and Facebook Marketing.

Simply Organic Bamboo
United States
About 2 years using the app
November 23, 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

T.P. Services
United States
About 2 years using the app
January 3, 2023

We've used Omnisend Email Marketing for just over two years now and have liked it so much better than MailChimp! The integration with out Shopify Store helps create great product focused emails as well as automation emails. Customer support has always been top notch - very responsive and helpful!

Knot & Rope Supply
United States
About 2 years using the app
Edited March 17, 2016

THIS PROGRAM IS AMAZING! - I have just sent the most professional email to my customers that I've ever been able to produce. Can't wait to see the reaction of my clients!

I expect the sales to start pouring in, my only concern is that I'll whisk through my email quota, but then the sales will be so great, I'll easily be able to up my email amount with a very high ROI.

www.nztools.co.nz

Nz Tools
New Zealand
About 2 years using the app
March 23, 2022

We made the switch to Omnisend for its transparent pricing, ease of use, and Shopify integration. Omnisend's team is top notch - Danielle checks in with my satisfaction often, answers all questions, and gives meaningful suggestions. Their team is constantly innovating and adding more features to support our growth.

Hidrate Inc
United States
About 2 years using the app
May 5, 2023

Omnisend has been one of our best partners with Monika as a really helpful and supportive account manager. Very flexible pricing plans and the recent automations have really helped us a lot.
Versus competitors this is the cheapest if you want to send unlimited emails.

Bagallery
Pakistan
About 2 years using the app
March 18, 2018

Great app made it very easy to use for email marketing.

Green Beanz
Australia
About 2 years using the app
May 30, 2023

Olesia was most helpful. Excellent and knowledgeable tech support. Quick to respond, and resolved multiple issues I was encountering. Thank you!

Sweet Earth
United States
About 2 years using the app
October 20, 2021

I have been very happy with Omnisend for my merchant newsletters. The customer service is great. I recently had questions and they were prompt, courteous, and quick to get me answers.

New York Times Bestseller Dianna Love Books
United States
About 2 years using the app
May 6, 2023

I contacted the support : Agustin and Deniz were a ten out to ten !
I also like to use Omnisend, a lot of features are pretty useful and interesting.
I would have had the ability to create a survey without asking the emails of my users. If you want to add new templates

De Maarse Paris
France
About 2 years using the app