Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

October 20, 2021

I have been very happy with Omnisend for my merchant newsletters. The customer service is great. I recently had questions and they were prompt, courteous, and quick to get me answers.

New York Times Bestseller Dianna Love Books
United States
About 2 years using the app
May 6, 2023

I contacted the support : Agustin and Deniz were a ten out to ten !
I also like to use Omnisend, a lot of features are pretty useful and interesting.
I would have had the ability to create a survey without asking the emails of my users. If you want to add new templates

De Maarse Paris
France
About 2 years using the app
May 28, 2014

This is great app and highly recommend. Looking forward to the rollout of more color templates.

Zasttra.com
South Africa
About 2 years using the app
July 13, 2018

ok. oloaoaoaoaoaao.
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Vscov
Hong Kong SAR
About 2 years using the app
August 16, 2022

We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!

Spa Technologies
United States
About 2 years using the app
September 29, 2016

So far so good! Creating the emails is fun and easy, recently started to convert and seeing roi results and just sent my first Scratch card!! Love love Soundest! Genius app!

Nina B Roze
United States
About 2 years using the app
April 12, 2022

Kristina was awesome, patient, helpful and always in a good mood to set up my automated campaigns ;)

JOLT™ FR
Andorra
About 2 years using the app
May 17, 2019

Made the move from Mailchimp to Omnisend....should have done it ages ago - Omnisend is a much better app with way better customer service.

GIBSON GIRL
United Kingdom
About 2 years using the app
January 22, 2020

Great app, very easy to use! Can't wait to send out more newsletters to customers now. Thank you so much!

Social Media Mama
Australia
About 2 years using the app
October 4, 2017

1st Day! Great So far!!! Thank you

Jurassic Jewellery
Australia
About 2 years using the app